Incognito Software Systems Releases ‘vCPE for Dummies’

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Complimentary Book Helps Broadband Operators Expedite New Service Deployments and Boost Subscriber Quality of Experience by Virtualizing Network Functions

Incognito Software Systems, a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions, today announced the availability of “vCPE for Dummies,” a complimentary book to help communication service providers expedite new service deployments and enhance subscriber quality of experience (QoE). Published by John Wiley & Sons, Inc. with contribution from Incognito Software Systems, the book offers practical strategies on how operators can quickly create, test, and deploy new network functions while still keeping CAPEX and OPEX costs in check.

For years, providers have been unable to quickly launch new offerings that address changing consumer needs due to the constraints of their customer premises equipment (CPE). The amount of different devices being added to subscriber networks each day has only complicated the matter, causing many providers to delay or even forgo new service roll-outs entirely to avoid the time and expense required to upgrade or replace these legacy CPEs.

A cost-effective resolution to this challenge is to segregate network access from network functionality by employing virtual CPE (vCPE) solutions, which allow operators to move device capabilities from CPEs into the cloud. By providing a comprehensive view of all networked devices, vCPE not only allows operators to provide better services, but also helps them assess, monitor, and enhance the subscriber experience in real-time, which is the most important element in any network performance audit.

“As service providers in mature markets move towards a subscriber retention strategy, raising ARPU and minimizing subscriber churn becomes more important than ever. With vCPE, operators can not only utilize greater insight into on-premises service performance to provide higher QoE, but they can also launch adaptive service offerings that align with subscriber utilization behavior,” said Stephane Bourque, CEO and president of Incognito Software Systems. “This book provides real-world insight into how operators can implement their own vCPE solutions to not only monetize new services, but also maximize and future-proof their existing network investments.”

"vCPE for Dummies" provides readers with a basic background on what this new technology is and how it works, while also offering practical guidance to help operators:

− Simplify their network by virtualizing some or all of the functions that have been traditionally performed on the physical CPE
− Enhance QoE by delivering greater home network visibility, streamlining troubleshooting, and enabling service personalization
− Reduce capital and operational expenses when rolling out vCPE solutions to subscribers
− Learn eight best practices to keep in mind for a cost-effective vCPE deployment

For more information or to read "vCPE for Dummies," please visit Printed copies of the complimentary book will also be available at the Incognito Software Systems booth (#1109) during the SCTE Cable-Tec Expo in New Orleans, La., from Oct. 13-16, 2015.

Bourque will additionally be speaking on this topic at this year’s Broadband World Forum in London from Oct. 20-22, 2015. Titled “Delivering Service Functions - Quality Metrics in Consumed Applications,” the session will be held in the Network Intelligence room from 15:20 p.m. to 15:40 p.m. on October 20. Attendees are also encouraged to visit Incognito Software Systems at Stand #A1 to receive their free copy of “vCPE for Dummies”.

About Incognito Software Systems
Incognito Software Systems is a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions that help monetize IP-based subscriber and commercial services. Broadband operators of all sizes worldwide – including half of the top ten cable operators in the United States – use our products to quickly and cost-effectively deploy high-reliability data, voice, and video networks. More than 160 million subscribers are currently being provisioned by solutions from Incognito Software Systems, which is recognized for its top-rated, carrier-grade software, superior customer support, and relationships with leading software and hardware vendors. The company is owned by Volaris Group, an operating group of Toronto-based software and services provider Constellation Software Inc. For more information, please visit or follow us on Twitter at @incognito_sfwr.

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Maria-Christina Kolodziej
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