Ardent Support Technologies Showcases Unique Support Model at Gartner Symposium

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Companies Looking to Save Money by Moving Away From Overpriced OEM Support Have Another Option

“Budgets continue to be scrutinized. Doing more with less is the common theme and the mandate is clear; streamline infrastructures and cut costs - but this can’t come at the expense of performance”

Booth 608 – Ardent Support Technologies, a leader in Third Party Maintenance services, has announced their sponsorship of the Gartner Symposium / ITxpo in Orlando Florida, October 4th-8th. Ardent will be showcasing it’s unique “In Touch” support model which allows companies to consolidate disparate support contracts and end-of-life hardware, all under one roof. All while saving money, and increasing support levels.

“In Touch” was developed to help IT Managers manage their support contracts by incorporating multiple hardware vendors support contracts under one support provider. This strategic consolidation of contracts allows faster response time for Storage, Server, and Network issues – while saving the company 40-70% on average. Before “In Touch” companies were faced with paying more for extended OEM Support contracts, or risking a sub-par support offering by a Third-Party support provider with little to no guarantee on support levels.

“Today’s IT Managers are under increasing pressure,” said Jim Stevens, VP of Sales for Ardent Support. “Budgets continue to be scrutinized. Doing more with less is the common theme and the mandate is clear; streamline infrastructures and cut costs - but this can’t come at the expense of performance.”

There are 3 great ways to engage with Ardent Support at Gartner ITxpo:

1.    Stop by Booth 608 to grab a free external battery charger for your smart phone while simultaneously entering to win a grand prize (1) GHOST UAV Drone and (2) Amazon Echo’s for runners up.
2.    Have questions for the folks in the know? Here's a great opportunity for a informal chat with an Ardent Engineer or Executive. Members of our staff will be available to answer the toughest questions you can provide.
3.    Hear directly from an Ardent customer and learn how they transformed the way they manage their data center support contracts. Ardent will be hosting an invite only after-hours event to come up to speed with current customers and employees.

About Ardent Support Technologies
Ardent Support offers premiere Third Party Support and Maintenance contracts to the global market. All support services are backed by Level 3 Engineers with hand-selected skill sets to troubleshoot even the most complex data center environments. Ardent Support’s services have been used by Fortune 500 companies such as Sony Entertainment, Domino’s Pizza and Sentry Insurance to increase support levels while realizing significant savings. For more information call 866-364-1398, email sales(at)ardentsupport(dot)com, or visit their website at

About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency. For more information, please visit

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Matthew St Jean
Ardent Support Technologies
+1 (603) 842-5200
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