Milwaukee, WIs. (PRWEB) October 12, 2015
FEI Behavioral Health, a social enterprise with a 35-year history and a leader in workforce resilience from EAP to crisis management, will present a session at the Wisconsin Society for Human Resource Management (SHRM) 2015 State Conference in Wisconsin Dells, Wisconsin, Oct. 14-16, 2015.
FEI’s Chief Operating Officer Daniel Potterton will present an informative workshop, “Training HR to Respond to Traumatized Employees,” Oct. 15*, 4 p.m. CST. This presentation will discuss how organizations can train their human resources staff to provide psychological first aid to traumatized employees.
The session will outline specific tips for communicating effectively with victims of crisis by specifically focusing on validating, listening, acknowledging, and nonverbal communication skills. Attendees will learn how to deal with symptoms of normal physical, behavioral, and psychological reactions to trauma, and the individual factors that affect these reactions. Participants will learn the challenges and opportunities associated with providing psychological first aid to victims through the real-life experiences of other businesses in the past.
Potterton is COO for FEI Behavioral Health with oversight for all customer facing functions of the organization. He oversees account management of the company and is responsible for the oversight and strategic direction of the company’s Crisis Management Services. Potterton has more than 25 years of experience in the healthcare and EAP/managed care industry. Prior to FEI, he worked as an independent healthcare business consultant providing consultation service to complex health care systems and advising venture capital firms. Prior to this, he was executive vice president with CareAdvantage where he managed the company’s multistate operations and consulting services. Potterton also served as president of Cigna Behavioral Health, one of the largest behavioral care management and employee assistance programs (EAP).
To learn more about the Wisconsin SHRM 2015 State Conference, visit wishrm.org/2015-State-Conference.
*This release has been updated from its original information to correct the date from Oct. 14 to Oct. 15.
FEI Behavioral Health offers flexible solutions for the full spectrum of workforce resilience goals, from EAP and wellness to crisis preparedness and management. Partnering with a wide range of corporations, government entities and non-profits, FEI is a social enterprise wholly owned by the Alliance for Strong Families and Communities, a national network of nearly 450 human-serving organizations. Visit feinet.com for additional information.