Manama, Kingdom of Bahrain (PRWEB) October 08, 2015
Ebrahim K. Kanoo B.S.C. © has recently been selected as the winner of the “2015 Oracle Mobile Innovation Award” for its mobile application ‘Vehicle Checklist App’.
Ebrahim K. Kanoo and in collaboration with RapidValue Solutions has built an innovative application using Oracle MAF (Mobile Application Framework) development platform, and integrated it with the Oracle EBS R12 rental and leasing modules.
The application is an iPad based vehicle checklist system, to automate the vehicle check-out/check-in process and to streamline workflows. The mobile application fetches, rental agreement, customer information and vehicle details from the Oracle EBS rental module, in real-time.
“RapidValue helped us immensely, by providing a solution that automates and standardizes the process for Ebrahim K. Kanoo’s Daily Car Rental and Vehicle Leasing businesses. With this solution, there is an increase in the efficiency, faster turnaround time, while also ensuring a secure way to access the corporate EBS system over a Mobile device, with the elimination of human errors and malpractices. This Mobile application has enabled Ebrahim K. Kanoo to stay ahead of the curve and carry forward our tradition of providing better services to customers, uncompromising attention to detail, and commitment to staff development” says Jawed Akhtar, CIO at Ebrahim K. Kanoo.
Some of the ground-breaking features of this applications are the mark up on dents/scratches on vehicle images during vehicle check-up, digital signature capture of customers and photographs, capture of rental vehicles, using the application, improves efficiency and eliminates the malpractices of false marking of car damages.
“It was a great opportunity for us to work with Ebrahim K. Kanoo. Oracle Mobile Innovations is a prestigious award and we are proud to be associated with Ebrahim K. Kanoo and Oracle. The Mobile application that we built here, helped us to provide a modernized solution and hence enhance customer service and employee satisfaction for Ebrahim K. Kanoo.” says Rajesh Padinjaremadam, President and CEO of RapidValue Solutions.
This solution simplifies the workflow because of the better tracking mechanism, as all records and transactions can be tracked online in real-time. It also provides a better customer experience with a faster transaction processing cycle time, enabling the customer service agent, to perform the checklist and update backend systems from anywhere.
About Ebrahim K. Kanoo
The Ebrahim K. Kanoo name is synonymous with Bahrain's automotive sector, in particular the Toyota and Lexus brands, which formed the platform for expansion in the new vehicle sales, service and repair, as well as the spare parts business. In addition to being an automotive pioneer, Ebrahim K. Kanoo has its operations spread across, daily car rental, vehicle leasing and pre-owned vehicle business. The Group is also a trendsetter in new customer service standards in the face of the ever growing quality expectations in the automotive sector.
About RapidValue Solutions
RapidValue Solutions is a global leader in digital transformation and one of the leading providers of end-to-end mobility, Omni-channel and cloud technology solutions to enterprises.