3E Software Solutions to Launch Support Services for Moodle and Totara Learning Management Systems

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3E Software Solutions' (https://www.3esofttech.com) LMS Support Services would help LMS owners who might not have chosen to avail Moodle Technical Support services or Totara LMS Support Services. The services are offered in three flavors - Free, One-time and Yearly contract.

3E Software Solutions today announced the launch of their new Learning Management Systems (LMS) support services for Moodle and Totara LMS. This fulfils the need of many LMS owners who might not have chosen to avail Moodle Technical Support services or Totara LMS Technical Support services offered by the platform developers.

Under these services, 3E Software Solutions plans to undertake - theme customization and updates, site migrations, SSO (Single-Sign-On) integration, installation of blocks, modules, platform upgrades, installation of security patches, installation of performance patches, security hardening, performance optimization and other related services. More info here - https://www.3esofttech.com/lms-support-services

The services are offered in 3 flavours - Free, One-time and Yearly contract. The free support offers solutions for all of the above issues but is valid for a month with a maximum of 20 hours. Customers can also avail a one-time fix for a cost or sign up for Moodle Annual Support Services or Totara LMS Annual Support Services with 3E Software Solutions.

LMS platforms are increasingly becoming popular as it is open source, offers ease of set-up and encourages users to install and maintain the systems themselves. Though many out-of-the-box solutions are well tested before release and are less likely to cause problems, the addition of functionalities like extensions, themes, etc., increases the likelihood of issues. One of the frequent causes of LMS outages is when platform owners update/upgrade to a new version or install a new fix/patch. Even with extensive information provided by the platform developers, those trying to fix issues themselves spend an inordinate amount of time, and later money, fixing simple issues.

Commenting on the launch, Faizulla Shaik, CEO of 3E Software Solutions, said, "More and more people owning LMS platforms are finding it hard to spend time and resources to maintain the LMS themselves. We plan to partner with them by providing high quality support services so that they can concentrate their efforts on building their brand, while we take care of the nitty-gritty aspects of maintaining and running their systems."

He further added, "At 3E Software Solutions, we have been focusing on turnkey implementations and are now extending our reach with the launch of LMS Support Services. We observed that many of the LMS implementations stopped at where they started, and many other businesses, especially Enterprise and Commercial, are finding it hard to scale up their LMS abilities due to a shortage of good technology expertise, leading to a misalignment with their business vision. Our services will help them overcome this challenge."

3E Software Solutions offers specialized services in the area of eLearning & eCommerce solutions with a primary focus on Moodle and Magento platforms, and their integrations with other enterprise applications to provide end-to-end solutions.

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Faizulla Shaik
since: 07/2014
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3E Software Solutions Pvt. Ltd.
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