G2 Crowd Publishes Fall 2015 Rankings of the Best Course Authoring Software, Based on User Reviews

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Articulate Storyline earns Leader status and tops overall satisfaction rankings in crowdsourced report

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The first GridSM report for course authoring, published today by business software review site G2 Crowd, ranks eight products to help purchasers in their software selections. Articulate Storyline was named a Leader in the report, receiving strong customer satisfaction scores with a large market presence. Additionally, iSpring Suite, Articulate Studio and Lesson.ly were named High Performers, earning strong customer satisfaction marks with a smaller market presence score. Overall, Articulate Storyline earned the highest overall Satisfaction score while Adobe Captivate earned the highest overall Market Presence score.

The Fall 2015 GridSM report is based on more than 250 reviews written by business professionals. Of the roughly 50 products listed in G2 Crowd’s Course Authoring Software category, the ranked products each received 10 or more reviews to qualify for inclusion on the GridSM.

The GridSM factors in customer satisfaction reported by users, along with vendor market presence determined from social and public data to rank products. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.

Overall, course authoring reviewers were very pleased with their tools, with the lowest average satisfaction rating being 87 percent. Additionally, the average net promoter score (71) is also exceptionally high compared to other categories of business software on G2 Crowd.

Key findings revealed that simplicity outweighs flexibility. Products that are simple and easy to use were rated higher for satisfaction than products with robust and flexible feature offerings, despite users mentioning that the simplicity is limiting.

Several reviewers also noted they use multiple course authoring offerings, allowing them to get the best of both worlds – utilizing easy-to-use products for common and basic course content, and more robust products for complex and engaging content.

Some highlights from file storage and sharing reviews on G2 Crowd:

“[Articulate Storyline’s] user interface is clean and easy to understand for anyone that uses PowerPoint. There is a lot of flexibility in design elements if you don't use a standard template. The mobile publishing option is fantastic and the ability for drag and drop interactions on a mobile device are stellar. The freeform questions for assessment add a level of complexity that is superb.”

  • Michael W., eLearning Instructional Designer and Manager at Autotrader

“[Adobe Captivate’s] program is very intuitive and allows for a strong layering of effects, graphics, and outputs well. It handles all media typically used for computer-based trainings, and the end result is high quality. Very easy program to learn quickly, and once the program is understood, is able to produce very complex interactions.”

  • Trevor S. Sales and Leasing Consultant at Ed Rinke Chevorlet Buick GMC

“iSpring has been a reliable development tool for us. We have found it to be almost 100 percent compatible with all of PowerPoint's features. It works very quickly in terms of development and generation of courses. When we've had a question or issue, the Support Team at iSpring is extremely helpful and always gets us a response within a day usually. It is feature rich, has good sound encoding, great video playback and excellent support for LMS tracking.”

  • Rick Z. Management Consultant at RELATE Corporation

“[Articulate] Studio '13 is easy to use. The interface with PowerPoint is simple and intuitive. It provides an easy way to turn PowerPoint slides into eLearning activities, if that's all you need to do, while also providing easy access to more advanced features and functions.”

  • Jon Z., Learning and Development Manager at UW Health

“Lesson.ly is simple, intuitive, and provides everything you need in a training platform. It allows you to very simply create your own training content, add videos, images, etc. and then has a great assignment features that allow managers to take control and interact with their direct reports to assign the training lessons that make most sense for each person.”

  • Jeff A., Training Director at Switchfly, Inc.

Premium research on course authoring software can be purchased on the G2 Crowd website for $599. This offers the original data for filtering and weighting, as well as individual profiles of each platform with the most helpful positive and negative reviews, detailed company information, user satisfaction ratings, feature scores and customer metrics. Future refreshes of the GridSM will provide updated rankings based on the latest reviews and social data.

Be sure to check out the new GridSM for course authoring product analysis and subscribe to the premium research.

About G2 Crowd, Inc.

G2 Crowd, the world’s leading business software review platform, leverages its 41,000-plus user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.

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Shasta Smith
G2 Crowd, Inc.
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