“We value the voice of our customers and will continue to go above and beyond to provide them with exceptional service.” José Prendes, PureFormulas CEO
Miami, FL (PRWEB) October 12, 2015
For the fourth consecutive year PureFormulas has been named to the Bizrate® Circle of Excellence, this year earning the highest distinction with its first Platinum Award.
The Bizrate Circle of Excellence Platinum Award is conferred to retailers that not only achieved winner status, but also earned a score of at least 9.0 or above out of 10.0 in all seven key satisfaction indicators.
“At PureFormulas we are proud to be among the select group receiving the Bizrate Circle of Excellence Platinum Award”, said CEO Jose Prendes. “We value the voice of our customers and will continue to go above and beyond to provide them with exceptional service.”
The Bizrate Circle of Excellence recognizes online retailers that have provided outstanding online customer experiences throughout the award period. This year, only 84 companies received the Platinum Award, representing 2.0% of the North American Retailer Network.
Among the factors considered are: * Overall Satisfaction * Product Selection * Ease of Finding * Repurchase Intent after order is received * On-Time Delivery * Product Met Expectations (collected after the order is received) * Customer Support
Headquartered in Miami, FL, PureFormulas.com is a leader in the online health supplement space, distributing GMP-certified quality products, including dietary supplements, organic food, beauty products, sports nutrition supplements, and pet products, with an average of 400,000 active customers and 80+ service professionals. PureFormulas.com features a secure and friendly online shopping experience providing free shipping on more than 40,000 products. PureFormulas’ professionals work with a board of healthcare advisors, naturopaths and chiropractors to keep up-to-date with customers’ needs and healthcare trends. PureFormulas’ mission is to maintain daily motivation and passion for healthy living, with a focus on high-level customer service and quality products. For more information on PureFormulas, please go to: http://www.pureformulas.com.
ABOUT Bizrate® Insights
Bizrate® Insights is a division of Connexity and one of the largest sources of consumer-generated reviews of online retailers in the United States. With over 27 million surveys collected annually from over 5,000 retailers worldwide, Bizrate Insights is the largest source of verified customer-generated seller ratings and reviews, helping both retailers and consumers make informed decisions. Bizrate Insights’ core solutions cover online and mobile visitors, online and mobile buyers, as well as retail store buyers. These core solutions are free, allowing retailers of all sizes to build best-in-class customer experiences, gain competitive intelligence, and attract more qualified traffic from top search engines.