Kennesaw, GA (PRWEB) October 19, 2015
Phobio LLC, the leading retail mobile device trade-in provider, is pleased to announce their business relationship with the 360 Group, a consortium of four of the nation’s largest Verizon Premium Retailers. The relationship began in February 2015 and was fully implemented in all locations by June 2015. The goal of the relationship is to reduce discrepancy adjustments and create more trade value for customers. This value was demonstrated in September and October through the offering of increased instant store credit for Samsung and iPhone devices.The 360 Group collectively operates over 2,200 Verizon Premium Retailer locations throughout the United States and is composed of A Wireless, Diamond Wireless, Go Wireless, and Moorehead Communications (dba TCC.)
Phil Ganbarg, Managing Director of the 360 Group, states: "When looking at companies to facilitate our trade-in programs, it was clear that Phobio offered best-in-class processes and technology that would allow us to better manage the trade-in program and provide our customers the best value for their old devices.”
Phobio currently partners with over 5,000 retail locations to provide phone trade-in services throughout the United States, Canada and Australia. “We are thrilled about this partnership and are dedicated to uncover the true potential of retail mobile device trade-in,” said Phobio’s CEO, Stephen Wakeling.
About A Wireless
A Wireless was founded as a partnership in October 1996 and incorporated as ABC Phones of North Carolina, Inc. in 1999. The privately-held company, headquartered in Greenville, North Carolina; is an Exclusive Premium Retailer for Verizon Wireless which currently employs over 2,600 people at over 600 locations in 31 states. For more information, including employment opportunities, please visit http://awireless.com.
Bryan Bevin, A Wireless CEO states; “Partnering with Phobio on the trade in program has allowed us to build incremental value for A Wireless, whilst providing maximum value to our customers. We are delighted with the momentum of our trade-in volume since making the transition.”
About Diamond Wireless
Diamond Wireless LLC ("Diamond") is a leading provider of wireless solutions for Verizon Wireless in the United States. Diamond is a National retailer and has more than 350 locations across the country. (Full store listing available at diamond-wireless.com/store-locator.) The company was founded in 2000 in Salt Lake City, Utah with a primary strategy to operate premium locations in retail malls, capitalizing on foot traffic and high volume sales. In recent years, Diamond has diversified their strategy by taking over 154 addition locations inside BJ's Wholesale Clubs.
Spencer Smith, Vice President of Operations states ,"Diamond Wireless is dedicated to providing an exceptional customer experience. Partnering with Phobio and using their Safetrade software has allowed us to consistently offer a good customer experience when trading, by maximizing trade value and minimizing pricing adjustments. Phobio has been a great addition to our company and aligns well with our overall strategy.”
About GoWireless, Inc.
GoWireless, Inc., established in 1995, is an exclusive Verizon Wireless Premium Retailer headquartered in Las Vegas, Nevada. GoWireless is a leading Verizon Wireless National Retailer with over 550 company owned and licensee store locations across the United States. They offer consumers a friendly atmosphere, professional salesmanship, and industry-leading customer service. For more information, visit gowireless.com.
John Salisbury, COO says, “The decision to transition our trade-in business to Phobio was clear. They offer a straightforward solution that eliminates the risks commonly found in other trade-in programs”
About Moorehead Communications (dbaTCC)
Founded in 1991, TCC is the largest Verizon Premium Wireless Retailer in the U.S., operating more than 700 locations in 37 states from coast to coast. The company is guided by its Virtuous Circle of Success—a belief that employees, customers and communities matter equally. TCC’s nationally-recognized Culture of Good movement encourages employees to give back in every community it serves.
“Phobio’s trade-in program will allow us to offer more value to our customers by allowing them a seamlessly way to trade in old devices” says Andre Tagliamonte, TCC, COO.
For media inquiries, contact Megan Custodio at 317.202.2280 XT. 13 or email her at megan(at)dittoepr(dot)com. To learn more about TCC or to find a location near you, visit http://www.TCCRocks.com. For more information about TCC’s parent company Round Room LLC, visit http://www.RoundRoom.com.
Phobio’s proprietary software “Safetrade” empowers wireless retail sales associates to quickly qualify customer’s mobile devices and offer instant store credit for the device. Since 2010, Safetrade has earned its industry-leading reputation through high trade-in value, low adjustment rates, simple software, effective training, and 24-7 customer support.
For media inquiries please contact Brandon.DeJong(at)phobio(dot)com