FPG & Bobit Business Media Conduct Owner / Operator Sentiment Survey

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FPG (http://www.frontlineperformancegroup.com), in partnership with Bobit Business Media (http://www.bobitbusinessmedia.com), is conducting a ‘Sentiment Survey’ of owner / operators to correspond with their upcoming ARN Summit presentation, “What Keeps You Up At Night?”

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FPG and Bobit Media have partnered to conduct a survey of business owner/operator, intended to provide valuable insights on how various customer-facing retail operations ‘stack up’ against their peers and other industries.

This study was designed and being conducted by FPG’s field consulting team. According to Ken Stellon, FPG’s Managing Partner, “Our delivery to a wide variety of rental operators, car manufacturers, hotels, contact centers and financial services firms uniquely positions us to obtain information from a true cross-section of the retail marketplace. Senior leadership within our client engagements appreciate being part of our annual surveys and the additional insights it provides them.”

The study is surveying senior leadership and business owners, representing multiple verticals, over twenty major brands in over thirty major markets across the United States, Europe, Canada and Latin America.

The results of the survey will be revealed on November 9th, 2015, during the Auto Rental Summit hosted by Auto Rental News at the Seminole Hard Rock Café & Casino located in Hollywood, Florida.

To participate or submit questions regarding the survey, contact Mark Hart, Director of Client Performance, at mhart(at)frontlinepg(dot)com or email surveys(at)frontlinepg(dot)com

For over 20 years, FPG has redefined how companies grow their bottom-line through the implementation of their tried & true sales performance system. Focusing on the right people, structure, and actions allows FPG and their clients to build a holistic culture of high-performing, service-based sales professionals that enable businesses to increase top-line transaction revenue averages, order frequency, customer & employee satisfaction, and client referrals. WHY WE’RE HERE. FPG believes in the potential of people. WHAT WE DO. FPG develops true frontline ambassadors. HOW WE DO IT. FPG energizes the frontline, unleashing their impact and passionately connecting them with their company's brand and its customers to achieve transformational long-term results that benefit everyone.

Founded in 1961 with the launching of Automotive Fleet, Bobit Business Media covers five unique markets through 21 print titles, 42 websites, 24 e-newsletters and 13 in-person events. The Fleet Group, the authority on fleet vehicle management, reaches 250,000 fleets consisting of 18,000,000 vehicles through a mix of media products that deliver news, industry trends and insight to the fleet management market.

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Mark Hart