Planned Survey Refactoring on DeskAlerts Agenda

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In response to customer feedback, DeskAlerts has confirmed that the planned improvement of its corporate surveys solution will be elevated to a full-size refactoring. Over the coming months in-house software engineers will be working to renovate the module with a user friendly designs and a myriad of additional options.

In response to customer feedback, DeskAlerts has confirmed that the planned improvement of its corporate surveys solution will be elevated to a full-size refactoring. Over the coming months in-house software engineers will be working to renovate the module with a user friendly designs and a myriad of additional options.

“Survey module has always been one of our most widely utilized features. We’re dedicated to ensuring that all clients enjoy a stellar experience so when we started to receive feedback regarding the functionality of the module we took immediate action. We’ve spent several months analyzing comments and have decided that our initial planned improvement needs to be broadened to a full-size refactoring,” says Anton Vdovin, DeskAlerts Director.

When it comes to improving and strengthening internal workplace operations employee feedback is key. Unfortunately, gathering data isn’t always easy. Employees are generally preoccupied with pending tasks while managers simply don’t have the time to create, send and review hundreds of emails. DeskAlerts offers businesses a savvy solution in the form of its fast and efficient survey module feature. It’s already utilized by hundreds of DeskAlerts clients across the globe and now, it’s set to get even more intelligent.

When the new look survey module goes live DeskAlerts clients will enjoy an intuitive and user friendly design that makes creating, sending, responding and reviewing a breeze. Whatever the sector, the refactoring will benefit all internal communications strategies, from healthcare, hospitality and education to finance, law and insurance.

“Time is money in the world of business and we appreciate that both administrators and employees simply can’t afford to waste time with dysfunctional software. That’s why the new DeskAlerts survey module has been designed with speed and efficiency in mind,” says Vdovin.

Administrators will be treated to a range of new customization options that support the creation of bespoke surveys. This means that in a matter of minutes administrators will be able to create tailor made surveys that fit their individual needs. Whatever information they wish to source, DeskAlerts allows them to do so with easy and instant surveys that can be distributed across the entire workforce.

New customization options include the following:

  • The ability to add intermediary greetings/explanatory steps before or between questions
  • The option of adding graphics and styling to question and answer options
  • Different skin designs options
  • The option of forcing the users to complete the survey
  • A new range of easy to use templates to simplify the creation process and much more

Vdovin adds, “We appreciate the critical importance of customer feedback which is why we developed survey module in the first place. After listening to comments and criticism regarding the feature we’ve come up with a myriad of exciting new ways to make it more functional and user friendly than ever. Speed and usability were two of our main concerns which are clearly reflected in the upgrade.”

To sign up for a free cloud trial of DeskAlerts software, go to: http://www.alert-software.com/demo/

To find out more about DeskAlerts and how survey module is helping businesses gather and action employee feedback, visit the website at: http://www.alert-software.com

About
DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.

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Natasha Chudnova
DeskAlerts
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