"One of the main reasons we decided to upgrade our ecommerce site was to enhance that customer thrill experience. Ignify eCommerce helps us serve our customers with the latest technology on a daily basis.” - Karen Brooks, Vice President of Qorpak
Long Beach, CA (PRWEB) October 21, 2015
Global eCommerce, CRM, ERP, and POS solution provider Ignify is pleased to announce the Ignify eCommerce upgrade of Qorpak, a lab equipment supplier that provides packaging, laboratory products, and value-added services for customers belonging to many different industries. From Fortune 500 companies to small family-run businesses, Qorpak is able to meet a variety of needs with their product and service offerings.
An Ignify eCommerce customer since 2009, Qorpak decided that the best way to continue to serve their customers would be to upgrade their website with a more user-friendly mobile-optimized design and, more importantly, increased functionality.
In a recent case study discussing Qorpak’s use of Ignify eCommerce and its upgrade, Karen Brooks, Vice President of Qorpak, shared: “Qorpak has a strong business culture that is dedicated to thrilling our customers. One of the main reasons we decided to upgrade our ecommerce site was to enhance that customer thrill experience. Ignify eCommerce helps us serve our customers with the latest technology on a daily basis.”
As very few companies in Qorpak’s industry operate ecommerce sites, and even fewer offer mobile-optimized designs, Qorpak’s upgrade is particularly noteworthy. “This level of website functionality is not something that’s common in our industry,” said Jennifer Elliott, Business Development Analyst at Qorpak, in the case study. “A lot of companies are using the same technology and have the same websites that they have had for years. We are one of the leading packaging suppliers in our industry and making sure our technology is keeping up with the times is critical.”
In addition to a mobile-optimized web design, the upgrade also provided features that give customers a more streamlined, easy-to-navigate shopping experience. For instance, re-structured product category and sub-category hierarchies enable a more efficient and visually appealing product listing page to the customer. Qorpak’s new single-page checkout also enables customers to quickly complete their purchases.
Another important Ignify eCommerce feature in Qorpak’s upgrade is the functionality of the Customer Portal. When a customer logs in to their account on the Qorpak online store, they will only see information and details specific to their account. The focused information delivered through the web-based Ignify platform is an important way for Qorpak to stay engaged with their global customer base.
“Qorpak’s focus on leveraging innovative technology that best serves their customers make this upgrade in keeping with the company’s status as a leader in their industry,” said Ranjit Goray, Vice President of eCommerce at Ignify. “We look forward to continuing our partnership with Qorpak to achieve new customer focused wins.”
“Ignify’s focus is centered on innovation and development,” said Pankaj Kumar, Chief Technology Officer of Ignify. “Our customers’ success is our success – our goal is to create an ecommerce solution that delivers impactful business results, and we understand that constant forward motion is the only way to achieve this.”
For more information on Qorpak’s use of Ignify eCommerce, please review the case study: http://bit.ly/1Lz8gMJ
Ignify is Worldwide Microsoft Partner in 2015, 2014, 2013, 2012, 2011, and 2010, and offers eCommerce, ERP, CRM, Order Management and POS solutions based on the Microsoft Dynamics line of products. Ignify has been included as the fastest growing business for seven years in a row by Deloitte, Inc. Magazine and Entrepreneur Magazine. Ignify has team members worldwide including Los Angeles, Silicon Valley, Seattle, Nashville, Phoenix, Toronto, Bangkok, Manila, Singapore, Kuala Lumpur, Pune, Bangalore, Taipei, and Tokyo. For more information, visit http://www.ignify.com or call 888 IGNIFY5. Follow Ignify on Twitter @ignifydax, @ignifyecommerce, and @ignifymscrm, or read its blog at blog.ignify.com.
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