The feedback we’ve received on JCB FieldCommand has been overwhelmingly positive, and we’re honored that TAG has recognized this development through the Excalibur Award. -- Steve Fox, JCB Vice President of National Accounts
Savannah, GA (PRWEB) October 29, 2015
On October 23rd, JCB was recognized as the 2015-Mid Sized Company TAG (Technology Across Georgia) Excalibur award winner. The annual TAG Excalibur Awards celebrate Georgia companies and organizations that demonstrate the best use of technology to solve complex issues and processes that impact their operations. JCB was awarded for its work with JCB FieldCommand, a program developed by the IT, Marketing/Salesforce and National Accounts team to support large fleets.
JCB FieldCommand provides instant visibility when a machine goes down. A case is then created in JCB FieldCommand through Salesforce which interfaces with a GPS software system that provides Service Team Member locations. The case is then sent to the nearest technician. The real time visibility of both technician and down machines allows active management of large fleets to maximize uptime.
“The feedback we’ve received on JCB FieldCommand has been overwhelmingly positive and we’re honored that TAG has recognized this development through the Excalibur Award,” says Steve Fox, JCB Vice President of National Accounts. “Our customers appreciate this out of the box solution that has already made a significant impact on their businesses by helping to keep their fleets up and running. In fact, the program has been so successful we will be introducing it on a global scale for use by the rest of JCB’s business units.”
The sold-out ceremony was held in Atlanta, GA at the Georgia Aquarium and attended by technology and business leaders from around the state. Awards were given in the following categories: Public/Non-Profit, Small Company, Mid-Sized Company, Enterprise Company and Most Creative Solution.
“We are very pleased to recognize innovative companies in Georgia, like JCB, for their outstanding use of technology to address key business issues and complex problems,” said Tino Mantella, President & CEO of TAG. “We believe celebrating these tech-enabled companies and organizations in both the non- and for- profit sectors will strengthen Georgia’s position as a national leader in technology.”
The event was presented by TAG in collaboration with the Business and Technology Alliance of TAG (B&TA).
JCB is a privately-owned, global company that manufactures over 300 different machines from 22 plants on four continents including the United Kingdom, India, Brazil and the United States. Equipment lines offered include: backhoe loaders, Loadall telescopic handlers, excavators, wheel loaders, articulated dump trucks, rough terrain forklifts, compact excavators, skid steer loaders, compact track loaders, compaction equipment and the unique Fastrac tractor. For more information, visit http://www.jcbna.com.
About TAG Business and Technology Alliance Society (B&TA):
TAG B&TA --The Business and Technology Alliance is focused on addressing the challenges of today's fast paced marketplace by bringing together business leaders and technology innovators to address key business issues. Our mission is to foster business innovation through the exploration of technological advancements and the ways in which these technologies can help corporations in all industries to solve complex problems and be more competitive.
About The Technology Association of Georgia (TAG):
TAG is the leading technology industry association in the state, serving more than 30,000 members through regional chapters in Metro Atlanta, Athens, Augusta, Columbus, Macon/Middle Georgia, and Savannah. TAG’s mission is to educate, promote, and unite Georgia’s technology community to foster an innovative and connected marketplace that stimulates and enhances a tech-based economy.
The association provides networking and educational programs; celebrates Georgia’s technology leaders and companies; and advocates for legislative action that enhances the state’s economic climate for technology. TAG hosts over 200 events each year and serves as an umbrella organization for 34 professional societies. Additionally, the TAG Education Collaborative (TAG’s charitable arm) focuses on helping science, technology, engineering and math (STEM) education initiatives thrive.