Quest to Implement Centric Software Product Lifecycle Management

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--On a “Quest” for international growth, South American retailer turns to PLM--

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Quest will gain more control over raw material costs in addition to overall better budget management. Frankly, we’ve lost money on inventory in the past and we must reign that in so we can achieve our growth goals.

Quest, the multi-brand, Columbia-based urban clothing retailer, will utilize Centric Software, Inc., to provide its product lifecycle management (PLM) solution.

Quest designs and develops jeans, tops, backpacks, footwear and accessories for men, women and young men. The company sells through its 70 stores plus 11 franchise stores in Colombia. Quest, a leading fashion company in the region, is positioning for rapid international expansion to larger cities and markets, including plans to open five new franchises in Ecuador and Peru in the near term.

“Currently, our processes are entirely manual, meaning we use pencil, paper and a home-grown, legacy system to manage product development,” says Olga España, director of projects and processes at Quest. “Making our overall process more efficient is key to our ability to achieve our ambitious growth goals.”

That’s where Centric comes in, notes España. She explains that Quest will use PLM to support product development, sourcing, materials management, quality management and merchandise planning. Looking forward to the project, Quest will gain more control over raw material costs in addition to overall better budget management. “Frankly, we’ve lost money on inventory in the past and we must reign that in so we can achieve our growth goals.”

Centric 8 also will improve visibility, enable better decision-making, assure product quality, and allow Quest to make “go/no-go” decisions earlier in order to mitigate losses, adds España. “Improving our quality controls in this way will help to improve our image in the marketplace and bolster our brand recognition as we branch out into new markets.”

España explains that when searching for a PLM provider, one major requirement for Quest was the ability to integrate with the company’s existing ERP system, which Centric can do seamlessly. Other factors that tipped the scales in Centric’s favor include: rich PLM functionality; Centric’s rapid, out-of-the-box implementation process, fueled by Centric’s Agile Deployment™ methodology; and the company’s strong global references.

Centric’s president and CEO, Chris Groves, says that since Centric 8 was built specifically with the needs of retail, apparel, footwear and consumer goods companies in mind, Quest will see benefits in 3-4 months, and maybe even sooner. “We are excited to be part of Quest’s growth plans. Because we incorporate best practices into the Centric 8 platform, we can help assure orderly and profitable growth as Quest expands into new markets.”

Quest (
Quest is a multi-brand company, headquartered in Cali, Columbia, with more than 300 employees. Quest is one of the main fashion companies in Colombia and has a recognized national prestige. The company’s rapid growth, commercial positioning, operational capability and job creation has contributed to the economic development of the textile industry in recent years. Quest has more than 55 stores in Columbia and has an eye toward international growth in the short-term.

Centric Software, Inc. (
From its headquarters in Silicon Valley and offices in trend capitals around the world, Centric Software builds technologies for the most prestigious names in fashion, retail, footwear, luxury, and consumer goods. Its flagship product lifecycle management (PLM) platform, Centric 8, delivers enterprise-class merchandise planning, product development, sourcing, business planning, quality and collection management functionality tailored for fast-moving consumer industries. Centric Cloud packages extended PLM including innovative technology and key industry learnings tailored for small businesses.

Centric Software has received multiple industry awards, including the Frost & Sullivan Global Product Differentiation Excellence Award in Retail, Fashion and Apparel PLM, and was named one of Red Herring’s Global Top 100 private companies.

Media Contacts
North America: Mary Nowak, Talking Points Professionals, 970-416-8877, mnowak(at)talkingpointspro(dot)com
Europe: Mariateresa Rubino, Simply MOD, +39 389 457 3163, mariateresarubino(at)simplymod(dot)it
Quest: María Fernanda Cadena, Quest, 320.7161933, maria.cadena(at)quest(dot)com(dot)co

Centric is a registered trademark of Centric Software. All other brands and product names may be trademarks of their respective owners.


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Mary Nowak
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Mariateresa Rubino
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