Fusion Selects One, Inc. Software

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One, Inc.’s ProcessOne and ContactOne to enable payment processing and enhance customer service

Fusion, a company that drives increased performance of optimized purchasing experiences on global e-commerce platforms, and One, Inc., a provider of software products to the P&C industry, today announced that Fusion will begin utilizing One, Inc.’s® ProcessOne®, ContactOne™, PolicyOne™ and AppOne™ components.

Fusion will initially be using One, Inc.’s payment processing and multi-device communication components, ProcessOne and ContactOne, with future plans to also implement the AppOne component.

“Fusion’s pay for performance business model means we only succeed when our clients succeed. Therefore, we require a partner that has the same commitment to innovative technologies and customer service,” said David White, Vice President Planning and PMO, Fusion.

Fusion selected One, Inc.’s suite of software to:

  •     Support multi-device, 24/7 communications and real-time access to payment information;
  •     Provide a higher level of service and increase customer retention via automated calling and messaging;
  •     Manage their payment processing and daily cash reconciliation;
  •     Facilitate the rollout and provide core policy processing and agency management functions for their personal automobile business.

“We are very excited to welcome Fusion as a One, Inc. customer,” said Christopher W. Ewing, President & CEO, One, Inc. “ProcessOne and ContactOne will allow them to quickly be able to offer credit card payments in a data-secure environment to their customers. In the future, AppOne and PolicyOne will enable them to enter the personal automobile market and grow their customer base with a lower total cost of ownership. We’re looking forward to working with their team and turning their vision into a reality.”

One, Inc.'s suite of enterprise software enables carriers of all sizes to streamline processes and increase efficiency in each area of their organization. Its scalable, cloud-based solutions are engineered to optimize data and provide carrier value. Its InsureOne suite includes PolicyOne™ (policy management), ProcessOne® (payment processing and reconciliation), PortalOne (web-based credit card payment portal), ContactOne™ (customer retention system), ActivityOne™ (enterprise efficiency), AppOne™ (agency management), SalesOne®(marketing representatives management and CRM software), and DataOne® (business intelligence and reporting).

About Fusion

Fusion brings together cutting-edge data science, an all-encompassing ancillary product suite, and ongoing merchandising test strategies to deliver targeted, relevant e-commerce product offers. By delivering a personal customer experience, Fusion converts shoppers into buyers faster, better, more accurately, and more profitably. Fusion works with leading brands across more than 40 countries in the travel, healthcare, auto, entertainment, and insurance industries. Follow Fusion on Twitter and LinkedIn.

About One, Inc.

One, Inc. builds software products that help Property and Casualty insurers replace their legacy core systems and dramatically increase their operational efficiencies and speed to market. Designed to be flexible and scalable, One, Inc. products enable insurers to deliver excellent service, expand markets, and lower operating costs. One, Inc.’s InsureOne Suite provides the core systems used by insurers as operational systems of record. See how One, Inc. is leveling the playing field. For more information, please visit http://www.oneincsystems.com

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Eileen Potter
One, Inc
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