See the healthcare culture through the eyes of a consumer, family member, caregiver, and administrator.
NASHVILLE, TN (PRWEB) October 31, 2015
Hippo Solutions will host a cutting-edge event, Hospitality in Healthcare, on Thursday, November 12 at Vanderbilt University. This event features a panel of distinguished healthcare professionals, including Dr. Paul Sternberg, Chief Medical Officer / Chief Patient Experience Officer at Vanderbilt University Medical Center and Darren Hodgdon, Vice President of Strategy and Innovation at United Healthcare. Moderated by Thomas P. McNulty, President of Success Stories, Inc., and Mark Kenny, President of Hippo Solutions, Inc., this event is designed for administrators and leaders in a wide range of healthcare positions.
As the culture of healthcare is impacted today by industry demands, regulatory mandates, government requirements and consumer expectations, everyone even remotely involved in the patient and caregiver experience must practice a universal and interpersonal standard of hospitality. The consequences of failing to do so are life threatening to the patient and the provider.
The showcase will explore approaches to these issues through a unique, innovative, and highly impactful Interactive Case Study. Utilized by a variety of Fortune 500 companies and government agencies, this rich, nuanced, and experiential training model has been applied to a number of organizational challenges related to human dynamics.
Our distinguished moderators and panel will help attendees see the healthcare culture through the eyes of a consumer, family member, caregiver, and administrator. Additionally, you will learn why even a single event can have catastrophic outcomes impacting your reputation, referral patterns, patient perceptions, employee’s financial liability and your bottom line.
The showcase will be attended by interested healthcare professionals including CEOs, administration executives, department directors, admission staff, quality assurance personnel, marketing staff, foundation directors, human resource managers, private practice administrators and leaders in a wide range of healthcare positions.
Where: Vanderbilt University– Sarratt Center, Nashville, TN
When: Thursday, November 12, 2015; Registration at 7:30 a.m.; Program starts at 8:00 a.m.
Cost: $10; Free to students with ID
Questions: Contact Mark Kenny at 615-219-0803 x7211 or mkenny(at)hipposolutions(dot)com
Panelists and Moderators: Dr. Paul Sternberg, Jr., Chief Medical Officer / Chief Patient Experience Officer, Vanderbilt University Medical Center; Darren Hodgdon, Vice President of Strategy and Innovation, United Healthcare; Dr. Connie Shroyer, Vice President, Hay Group; Thomas P. McNulty, President, Success Stories, Inc., Host, Spotlight on Health; Doug Gray, President, Action Learning Associates; Mark Kenny, President, Hippo Solutions, Inc.; Peter Hertsgaard, President, Invizion, Inc.
For more information and detailed panelist bios: http://www.hipposolutions.com/downloads/HippoVBHIHShowcase.pdf