North American Title Insurance Co. Launches STAR Agent Network

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Program sets high standards for agents, promotes transparency to customer groups

NATIC Star Agent Network logo

North American Title Insurance Co. (NATIC) launches STAR Agent Network

The STAR Agent Network seal indicates the rigorous process an agent must go through to become a policy-issuing agent of NATIC and the ongoing support, education and training they receive by our dedicated staff.

North American Title Insurance Co. (NATIC) announced the launch of its new STAR Agent Network™ program, created to enhance transparency with customer groups, promote the high standards of its agents and provide high-level education, training and support for its agents.

As part of the program, NATIC independent agencies and attorney agents will be provided with the new STAR Agent Network seal stating that they are part of NATIC’s trusted network of policy-issuing agents.

According to NATIC President Emilio Fernandez, the program is designed to provide lenders, real estate agents, and home buyer and seller customers with important information concerning the qualities necessary to become a policy-issuing agent of NATIC.

“At NATIC, we identify and work with agents who are committed to meeting and exceeding our high standards,” said Fernandez. “In addition, we provide our agents with the tools, resources and education they need to ensure their high-level status is maintained. The STAR Agent Network seal indicates the rigorous process an agent must go through to become a policy-issuing agent of NATIC and the ongoing support, education and training they receive by our dedicated staff.”

In order to qualify as a policy-issuing agent, and as a result become a member of NATIC’s STAR Agent Network, agents undergo:

  • An initial review of credit, background, financial solvency, escrow accounts, settlement practices, compliance procedures and general practices;
  • Licensing, insurance and disciplinary history verification;
  • Senior management review of sample files, business model, experience, financial metrics, claims history and market representation;
  • Ongoing annual and comprehensive audits, credit and background checks and agency assessments by the senior management team;
  • Routine on-site operational evaluations and monthly monitoring of business activity, escrow account reconciliation and policy production review; and
  • Continuous knowledge and industry best practices improvement through compliance training and industry education.

“NATIC is guided by the principle to work with the best and most well-respected agents in each marketplace across the country,” said Rich Griffin, vice president, national sales manager for NATIC. “As a result, we have developed an agent network that is second to none. The NATIC STAR Agent Network program was launched to bring more light to bear on both the initial scrutiny and the ongoing monitoring NATIC demands of our highly qualified and dedicated agents.

“In addition, our singular goal is to foster a strong, supportive and educational relationship with our agents in order to exceed the regulatory demands for transparency and validation that are so critical to the safety and soundness of our customers,” he added.

To learn more about the STAR Agent Network, visit the NATIC website at

About North American Title Insurance Co. (NATIC)
North American Title Insurance Co. (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve the goal of true business success for over 50 years. NATIC conducts real estate settlement services in 39 states and the District of Columbia. NATIC earned the reputation as the “underwriter next door,” because their decision makers and associates are easy to reach and their processes are quick and straight forward. The NATIC agency application process is fast and transparent for qualified agents. NATIC has a one-hour underwriting response guarantee that is unparalleled in the industry.

NATIC is the largest capitalized company in Peer Group 2, which groups companies with capitalization between $25 million and $100 million as determined by Kroll Bond Rating Agency, Inc. NATIC is ranked 7th by The Performance of the Title Insurance Underwriters© in terms of cash or cash equivalents. North American Title Insurance Co. maintains over $84 million* in cash or invested assets. This represents over 92 percent of the company’s assets and is characteristic of the most important attribute to title protection, namely, financial responsibility.

Demotech, Inc. awarded NATIC a rating of: A' (A Prime) Unsurpassed. A.M Best rated B++ (Good). NATIC is headquartered in Miami, Florida. To learn more, visit
*As of 12/31/2014.

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Kelly McCarel
North American Title
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