Influence Health Delivers Quality Enhancements to CONNECT Clinical Portal Used Across North America

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Latest CONNECT Release Adds Integration Abilities and Technical Upgrades

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“With 265,000 user logins and growing, clinicians are enhancing patient care and safety every time they use ClinicalConnect,” states Mark Farrow, Chief Information Officer, Hamilton Health Sciences.

Influence Health announces the release of the newest version of the CONNECT clinical portal, version 4.1. The enhancements delivered in this release follow Influence Health’s dedication to delivering a product that is efficient, effective and user-friendly.

CONNECT is the platform being used to connect patient records across South West Ontario. When fully implemented, CONNECT, branded as ClinicalConnect™ in South West Ontario, will provide approximately 1,700 organizations’ physicians and clinical care team members access to 3.6 million patient records making patient health information accessible regardless of where they are seeking treatment in the region. eHealth Ontario funds the connecting South West Ontario (cSWO) Program to support this initiative.

As part of this release, a new “Frequent Visitor” icon was added to quickly alert physicians of patients who are at high risk for readmission. Care providers can then ensure the patient’s discharge incorporates the appropriate care plans to reduce their chance for readmission. In addition, this release integrated evidence-based, contextually-relevant clinical information from DynaMed®. This new functionality offers clinicians the flexibility to launch DynaMed with the click of a button making both clinician reference and patient feedback more efficient.

Hamilton Health Sciences, the Solution Provider responsible for deploying ClinicalConnect across the four southwest Ontario Local Health Integration Networks, has been tracking CONNECT usage from its early days and is proud to announce that they have reached a milestone of more than 265,000 logins in just one quarter.
“With 265,000 user logins and growing, clinicians are enhancing patient care and safety every time they use ClinicalConnect,” states Mark Farrow, Vice President, Health Information Technology Services (HITS) and Chief Information Officer at Hamilton Health Sciences. “This latest release of CONNECT by Influence Health gives our clinicians advanced functionality for easier and faster access to their patients’ data. This is a win for both our care teams and our patients.”

To learn more about how the cSWO Program, Hamilton Health Sciences and Influence Health partner to connect providers with vital patient information in a timely manner, visit For more information on how CONNECT can help your organization reduce costs and improve access to comprehensive patient data across your network of providers, visit


CONNECT, branded as ClinicalConnect, is the regional clinical viewer for the connecting South West Ontario (cSWO) Program funded by eHealth Ontario. eHealth Ontario is leading the integration of electronic health care systems across the province. The cSWO Program is foundational to eHealth Ontario’s commitment to achieve an electronic health record (EHR) solution for all Ontarians. Connecting South West Ontario’s goal is to implement a regional program that will make an individual’s health information from across the continuum of care available in a timely and secure fashion at any point of care. Visit their website: cSWO Program


Hamilton Health Sciences is the Solution Provider responsible for deploying ClinicalConnect™ across the four southwest Ontario Local Health Integration Networks (LHINs) and is the cSWO Change Management & Adoption Delivery Partner for the Hamilton Niagara Haldimand Brant LHIN. Hamilton Health Sciences includes a family of seven unique hospitals, a cancer centre and an urgent care centre, serving more than 2.3 million residents of Hamilton and south central Ontario, Canada. Hamilton Health Sciences is the second largest hospital group in Ontario, and serves as a regional referral centre for cardiac, stroke, burns, trauma, neurosurgery, pediatrics, digestive diseases, high-risk obstetrics, cancer, orthopedics and rehabilitation services. For more information, please visit

Health Information Technology Services (HITS) is an information technology consulting service provided by the Information & Communication Technologies team at Hamilton Health Sciences. For more information, please visit


Influence Health provides the healthcare industry’s only integrated digital marketing and patient engagement platform. The Influence Health platform enables providers, employers, and payers to positively influence consumer decision making, and health-behaviors well beyond the physical care setting through personalized and interactive multi-channel engagement enabling population health management. Since 1996, the Birmingham, AL-based company has helped more than 1,100 provider organizations influence consumers in a way that is transformative to financial and quality outcomes. For more information please visit

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April C. Shumake, MBA
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