Mount Sinai Health System Named to Healthcare IT News “Best Super Hospital IT Departments 2015” List

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Healthcare IT News names Mount Sinai a 2015 “Best Hospital IT Departments” finalist in the “super” category

"By living a value system based on respect, teamwork, transparency, and customer service, we support our health system in providing excellent health care to our patients." -- KUMAR CHATANI, EVP & CIO, MOUNT SINAI HEALTH SYSTEM

In recognition of building an information technology culture to drive workplace satisfaction and overall excellence in care, Healthcare IT News recently named the Mount Sinai Health System a 2015 “Best Hospital IT Departments” finalist in the “super” category, consisting of Information Technology departments with 200 or more employees. Mount Sinai is the only health system in New York State to be honored with this distinguished award: it follows two prestigious IT honors received earlier this year.

“I am proud of how Kumar Chatani and his team continues to revolutionize health care by implementing the latest in information technology tools to improve not just workflow, but the patient experience overall,” said Kenneth L. Davis, MD, President and Chief Executive Officer of the Mount Sinai Health System.

Kumar Chatani, Executive Vice President and Chief Information Officer for the Mount Sinai Health System, credits this latest IT honor to the culture, climate and values at Mount Sinai Health System, and to an IT leadership team guided by time-tested principles and practices. This includes developing a results-oriented team that delivers value, exhibits resilience, focuses on relationships, awards team members for top accomplishments and embraces development of both soft and technical skills.

“We are honored that the Mount Sinai Health System is the only academic medical center in New York City that was selected by Healthcare IT News for this award,” said Mr. Chatani. “By living a value system based on respect, teamwork, transparency, and customer service, we support our health system in providing excellent health care to our patients, which is our common mission and top priority.”

The survey and benchmarking study is a leading healthcare information technology barometer in measuring those characteristics that drive workplace satisfaction in hospital information technology workplaces, spotlight top performers, and provide best practices for all hospital information technology departments to embrace.

Healthcare IT News “2015 Best Hospital IT Department” nomination process took place between May 28 and June 30, 2015, with close to 170 hospitals nominated. Once chosen, Healthcare IT News asked organizations to distribute a link to a secure online employee satisfaction survey. To qualify as a finalist, at least 50 percent of a department’s staff submitted a 67 question poll which gauged their opinions, on a scale of one-to-five, on seven topic categories.

Portland, Maine research firm Critical Insights tallied the survey numbers and helped interpret the results. It performed multivariate analyses to determine the top information technology departments in each size category, using a metric incorporating two measures. First, a given hospital's performance on each of the study’s focus areas, as well as the unique measures across those areas. The second measure looked at the relative importance of each of those individual indicators and of the seven focus areas overall.

As an organization, Mount Sinai is focused on a more integrated, value-based care delivery system, and is committed to utilizing information technology to better facilitate information exchange across care settings. This includes investing in our electronic health record systems, facilitating communication between patients and providers, creating platforms to seamlessly share information between clinicians across multiple facilities, and leveraging new technologies.

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