AxisCare and Partner to Reduce Employee Turnover Rate in Private Duty Home Care Market

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Programs are designed to increase administrative efficiency, garner referrals for new clients and Caregivers, recognize outstanding performance, and increase retention of key staff to combat industry high 63% turnover rate

CMC-Healthcare, a division of Capitol Marketing Concepts, Inc. and AxisCare Home Care Software announce the integration of its employee recognition and retention platform with AxisCare’s home care scheduling software. The solution provides the Private Duty Home Care market a streamlined administrative process for implementing and managing an effective employee recognition and retention program.

AxisCare’s scheduling software provides a customizable point capture feature. Administrators can easily create behavioral categories to track, recognize and award points to employees who successfully reach specified milestones. The points can be awarded and scheduled to transfer for redemption to on a daily, weekly, or monthly basis.

“We created the ability to capture and award points to employees via the software but don’t have the HR expertise or backend delivery mechanism for awarding merchandise and prizes”, said Todd Allen, President of AxisCare.”CMC Healthcare’s experience with employee recognition and retention programs made them a perfect fit”.

CMC-Healthcare’s Caregiver Rewards platform teamed with AxisCare’s scheduling software empowers organizations to streamline their administrative efficiencies, expand and grow their business through care team and client referrals, and motivate team members to go over and beyond their daily responsibilities.

“As with any small business time and resources are limited, our partnership with AxisCare allows business owners and their administrators to gain the benefits of an employee recognition and retention program without additional administrative burdens,” said J.B. Siegel, Vice President of Healthcare Services for CMC Healthcare. “We know costs associated with hiring and training new team members can be significant. Industry data still indicates a high turnover rate, especially within private duty home care organizations. Why not use a percentage of your recruitment budget that’s being allocated to third party recruiters and advertisers and reinvest those dollars back into your own team and your own organization”.

The online platforms provide a wide variety of choices for care team members to redeem their points from over 500 vendors offering over 5,000 products. Participants looking for instant gratification can find online rewards cards valued from $10.00 up to $100.00, and participants who choose to accumulate their points over time can purchase merchandise (electronics, appliances, apparel, etc.) trips, cruises, sporting events and much more. The platform can be custom designed to carry the appropriate brand of the participating organization.

CMC-Healthcare’s healthcare services team works with clients in defining, implementing and supporting the on-going recognition and rewards programs providing full customer support for all participants, outbound marketing materials to promote maximum participation, and strategies to enhance and expand the program where appropriate.

About CMC-Healthcare

CMC-Healthcare is a division of Capitol Marketing Concepts, Inc. a full service sales and marketing incentive company. CMC serves Corporate, Retail, and Healthcare industries providing internal and external incentive programs designed to motivate employees, increase sales, build loyalty, and reward outstanding performance.

About AxisCare Home Care Software

AxisCare Home Care Software was established by home care professionals with experience in the Private Duty Home Care market. AxisCare Home Care software provides a user-friendly system designed with the workflow of a private duty agency in mind. Features include marketing, scheduling, billing, payroll integration, full telephony, and integrated Medicaid and Long-Term Care Insurance electronic billing.

To learn more about CMC-Healthcare and the Caregiver Rewards program please contact J.B. Siegel, Vice President of Healthcare Services, at jbsiegel(at)capitolmarketing(dot)com Phone: 727-543-8100.

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JB Siegel