Exceptional Innovation Selected as Technology Partner for In-Room Guest Experience at Hotel Granduca Austin

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Exceptional Innovation's GuestSmarTV IPTV solution provides all 194 guestrooms and suites with instant access to digital entertainment including Video On Demand titles, an interactive program guide.

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With a reputation of providing an unparalleled experience, we knew it was critical to engage with a technology partner that was comprehensive enough to meet our standards and exceed our guest expectations, now and into the future.

Interfin, a Houston based, diversified real estate company has selected The SmarTV Company, LLC (SmarTV) to provide its guest entertainment and engagement platform at the Hotel Granduca in Austin, Texas which opened to the public this week. The GuestSmarTV IPTV solution and interactive guest-facing technology has been installed at the 194-room luxury Austin hotel, continuing the Granduca Hotels’ tradition of offering exceptional service.

The GuestSmarTV IPTV solution provides all 194 guestrooms and suites with instant access to digital entertainment including Video On Demand titles, an interactive program guide, and Dish Networks FTG content with international channels. Guests will also be able to use the interactive GuestSmarTV menus to view property information, order hotel services, view folios and check out.

“With a reputation of providing an unparalleled experience, we knew it was critical to engage with a technology partner that was comprehensive enough to meet our standards and exceed our guest expectations, now and into the future,” says Alex Borlenghi, Executive Vice President at Interfin. “As we continue to seek new opportunities to expand our vision, we are excited to have engaged with SmarTV. We anticipate providing an exceptional opportunity to engage our customers and support our brand. Additional features for our guests coming in 2016 such as over-the-top streaming and interactive guest messaging will ensure they are able to be entertained and satisfied during their stay with us now and in future visits across all of our properties.”

“A partner like Hotel Granduca Austin is a perfect complement to The SmarTV Company. We both strive to provide a guest experience that is above and beyond the norm,” says Michael Infante, Chief Executive Officer for The SmarTV Company. “Our platform offers what they need to be successful. It is scalable for today and flexible for tomorrow, which allows Hotel Granduca to offer exceptional service without disruption.”

About Exceptional Innovation

Exceptional Innovation (EI) is a software development, hardware design and manufacturing, and professional services firm that designs, builds, and implements solutions for the hospitality, healthcare, commercial and consumer markets. The company’s subsidiaries include Quadriga Worldwide, a leading international provider of guest technology managed services for the hospitality industry and The SmarTV Company, a provider of TV entertainment content and advertising services to enhance user experiences and engagement. At the core of every solution is a robust technology platform that uses open standards for rapid application development and seamless integration of multiple systems to create an engaging interactive experience for the end user. EI has more than 30 years’ experience and operates in the key strategic geographies of the USA, Europe, the Middle East and Africa, supporting more than 325,000 guest rooms.

Visit http://www.exceptionalinnovation.com for more information.

Press Contact: Candice DeLuca,
Chief Marketing Officer,
Exceptional Innovation, Inc.
Phone: 614.890-6101
Email: cdeluca(at)exceptionalinnovation(dot)com

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