Mass Markets (fka TMone), City of Spearfish, and Spearfish Economic Development Corporation Celebrate Mass Markets’ Commitment to Bring Back Jobs to the Community

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CEO Anthony Marlowe Vows to Bring Back Jobs to Spearfish South Dakota; SDN Communications Honored as Superior Supplier

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“The City of Spearfish rebuilt this beautiful (Atlas) building, so we here at Mass Markets are committed to doing all we can to give back to the people of this community."

On Tuesday, November 10th, Mayor Dana Boke (R-Spearfish); City Administrator Joe Neeb; President Jeremy Hoven of the Spearfish Economic Development Corporation (EDC); Jeff Haverly of the Governor’s Office of Economic Development; and Jonathan Englund, Manager at the Dept. of Labor; all joined the community to celebrate Mass Markets’ move into its new facility in Spearfish, as well as the company’s commitment to hire locally, with a ribbon cutting ceremony.

“Our first priority was to make sure each individual felt safe, had peace of mind, and that you were taken care of,” said Mayor Dana Boke.

Anthony Marlowe is CEO of Mass Markets and founder/principal of Iowa City Capital Partners, LC. In 2003, Marlowe co-founded the well-known call center industry Business Process Outsourcing (BPO) company, TMone, and served as its President until it was successfully sold in 2013. On October 1, 2015, Marlowe repurchased the company, renaming it Mass Markets. The new name, Marlowe said, reflects the expanding capabilities that will transform the company to an Anything-as-a-Service (XAAS) provider.

“A very unique opportunity arose to repurchase TMone, the company I co-founded more than a decade ago, and I could not pass that up,” said Marlowe. “This was not just a business opportunity – it was the chance to come home. I am incredibly grateful to be here, back in the great City of Spearfish where old school community values have never gone away.”

During the ribbon cutting ceremony, Marlowe announced that Mass Markets is expecting to hire more than 100 additional local residents over the next couple months to fill the site across multiple programs and shifts.

“It has been a long road since Storm Atlas collapsed the old building two years ago,” said Marlowe. “The City of Spearfish rebuilt this beautiful (Atlas) building, so we here at Mass Markets are committed to doing all we can to give back to the people of this community.”

Stephanie Salazar, Executive Director at the Spearfish Economic Development Corporation, touted Marlowe’s commitment to give back to the residents of Spearfish.

"We would like to thank Anthony and the entire Mass Markets team for their significant commitment to give back to the Spearfish community," said Salazar. "By choosing to invest in Spearfish and hiring locally, Mass Markets serves as a prime example of the ideal community business. I look forward to working with Mass Markets for many years to come."

After Winter Storm Atlas devastated South Dakota and TMone’s building back in 2013, South Dakota Network Communications (SDN) provided TMone, now known as Mass Markets, with an emergency fiber optic Internet connection in just a few days, which was instrumental in servicing Mass Market’s Fortune 500 clientele.

“Trucks were rolled from across the State, and the service was provisioned in record and heroic time. The City stepped up with the space,” Marlowe said. “The staff was committed to helping us set up over the weekend, but in a digital age without a massive internet pipe you are in the woods.”

As a means of thanking SDN Communications for their swift response and superior service following Storm Atlas, Marlowe took a moment to honor SDN’s CEO, Mark Shlanta, at this afternoon’s ribbon cutting ceremony.

“We wanted to simply thank and recognize SDN, and their CEO Mark Shlanta, for their heroic accomplishment, and for being a superior supplier,” Marlowe said. “When the community needed service the most, SDN did an emergency install/provision of an asset and service that usually takes months – not days. We are forever grateful to SDN and look forward to working with them for years to come.”

“We strive to do whatever it takes to bring services to our customers in as timely a manner as possible,” said Dan Gabrielson, Network Account Executive at SDN, who attended the ribbon cutting ceremony on behalf of SDN. “You’ve got an amazing team in place. We are proud to be partners with you and wish you well in this new building and your new endeavors.”

Renee Deaton, Director of Vendor Management at Time Warner Cable, also spoke at the ceremony about the partnership with Mass Markets, stating, "Why would you not want to partner with a company who makes it a priority to be back up and running within a week? The way that the community pulled together for something that should have taken months in just a few days was amazing."


Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly-owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, and Spearfish, South Dakota, is a Business Process Outsourcing (BPO) call center firm and provider of Cloud Computing, Enterprise Platform-as-a-Service (PAAS), and Everything-as-a-Service (XAAS.)

Mass Markets primarily provides aggregated, compiled, developed, licensed, hosted and private label software systems for use by government, educational, nonprofit and private enterprises and other groups to be used for encrypted communication with customers, members, students, constituency, prospects, subscribers and more.    

Mass Markets offers a variety of competitive pricing options to allow clients to tailor costs to their exact needs. These include subscription-based, usage-based, per hour, and market determined pricing for communication services, Platform as a Service (PAAS), software, and Software as a Service (SAAS) products and services, which are also augmented by various levels of temporary or permanent human capital provided by front and back office business process outsourcing (BPO) contracted staff and field personnel located primarily within the United States.

Mass Markets' customers utilize Infrastructure as a Service (IAAS) products and services and Big Database as a Service (BDBAAS) services. Mass Markets uniquely offers Education Software as a Service (ESAAS) models such as role-play and immersive simulation for each of its products and services.

The company, which integrates with your customer life cycle work flow, is equipped with four state-of-the-art facilities across the Midwestern United States with the capacity for 1,500 employees and currently has nearly 500 people on staff. The company also maintains relationships and co-location with strategic data center partners in Iowa.

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Natalia Kozikowska
Nicholas & Lence Communications
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