Tech Responds: Motor Carriers Can Explain Government Scores with ScoopMonkey CSA Score Explainer

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Freight industry ratings and reputation management platform builds CSA Score Explainer in direct response to carrier frustrations and highway bill

Eddie Peloke, CEO of ScoopMonkey

Our CSA Score Explainer is technology’s response to the ineffectiveness and incompleteness of CSA scores, giving motor carriers the opportunity to share the other side of the story.

ScoopMonkey.com, the trucking and freight industry’s company reviews and reputation management platform, today announced the addition of the CSA Score Explainer, a feature that lets carriers provide the story behind their government safety ratings and thresholds.

“Government scores are only a number and don’t provide a complete or even accurate picture of motor carrier safety, and we as an industry can’t rely solely on inspections and audits when making hiring decisions,” said Eddie Peloke, CEO of ScoopMonkey.com. “Our CSA Score Explainer is technology’s response to the ineffectiveness and incompleteness of CSA scores, giving motor carriers the opportunity to share the other side of the story and the reasons why their scores are below a threshold or the reasons they improved.”

The overwhelming majority of the trucking industry agrees that the Federal Motor Carrier Safety Administration’s (FMCSA) Compliance, Safety, Accountability rankings, while meant for law enforcement purposes, are many times unfairly seen by other parties as a rating on how well a carrier does business. The U.S. House of Representatives this month passed a multi-year highway bill that, if approved by Congress, would remove the Department of Transportation’s CSA scores from public view.

Even if CSA scores are removed from public view, ScoopMonkey offers companies a reputation management and deeper insights than government data or credit scores can provide. To get the CSA Score Explainer, users can get a free ScoopMonkey.com account, sign up with a verified DOT or MC number, and get to work.

About ScoopMonkey
Based in Richmond, Va., ScoopMonkey is the freight and trucking industry’s premier online resource for carrier and broker ratings and reputation management tools. ScoopMonkey brings FMCSA data and business-to-business reviews together in one spot on a simple, mobile-friendly platform. For more information, visit ScoopMonkey.com.

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Jeff Kelley
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