Text Messaging: Making Health Care Provider to Patient Communications More Effective than Ever

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CareWire Releases Infographic Informing Viewers About the Opportunity to Improve Provider to Patient Communication with Text Messaging

Today’s health care environment is challenging providers of all types to “do more with less”. This includes not only reaching more patients, but also more effectively engaging them in their care. Traditional communication channels such as telephone calls, emails and voice mails are becoming less and less effective year after year. Patient portals and apps are not gaining traction with the vast majority of patients. So, what is the solution? Text messaging - one of the most widely used forms of technology – represents a powerful alternative and one that has not been fully capitalized on in health care.

CareWire – a text-first mobile patient engagement platform – utilizes text messaging to quickly and effectively reach patients with education, instructions and alerts before, throughout and after care. The simplicity, immediacy and ubiquity of texting coupled with the ability to use links to the mobile web as an on-ramp to a richer experience can boost health care provider efficiency and effectiveness, enhance the patient experience and, best of all, improve outcomes.

CareWire partners with their customers to develop and implement patient communication engagement initiatives focused in areas such as population health, patient preparation and recovery and patient satisfaction. “We are passionate about improving communication between patients and providers and doing so in a way that is simple and easy”, said Ken Saitow, CareWire CEO. “Our solution does not require a smartphone or an app. At its simplest, only a text enabled cell phone is required. We also provide more advanced features, if sought after, that allows patients to access mobile web platforms– a capability that most of today’s cell phone users have.”

In support of CareWire’s efforts to educate the industry on the opportunities that text messaging and mobile communication represent in healthcare, they are excited to share their latest infographic that includes must-know statistics about text messaging and how it compares to traditional communication channels. These statistics are drawn from a combination of industry research and CareWire data gathered through millions of patient interactions across the US and Canada. For additional information, visit our website at h​​ttp://carewireinc.com/ o​r email us at in​fo@carewireinc.com. ​

Opportunity to Improve Provider to Patient Communication with Text Messaging: ​

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Ken Saitow
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