Quadriga collaborates with TUI Nordics to create wearable technology, the TUI Smartband

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New wearable wristband can be used to enter hotel rooms, charge purchases around the hotel to track family’s holiday spending, control air conditioning and energy consumption in each room, as well as tapping into the latest technological trends that enhance the guest experience.

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Dubbed the TUI Smartband, this new wearable wristband can be used to enter your hotel room, to charge purchases around the hotel, track the entire family’s holiday spending, control air conditioning and energy consumption in each room.

Quadriga, a leading international provider of Internet and entertainment managed services for the hospitality industry have been working alongside the TUI Group, a leading, multinational tourism company, to create the world’s first wearable technology dedicated to creating a seamless holiday experience.

Dubbed the TUI Smartband, this new wearable wristband can be used to enter your hotel room, to charge purchases around the hotel, track the entire family’s holiday spending, control air conditioning and energy consumption in each room. As well as tapping into the latest technological trends that enhance the guest experience, the TUI Smartband will also leverage more sustainable tourism. Currently being tested in Blue Village Family Life, Turkey, the wristband developed by Quadriga also connected to the mobile app ‘My Holiday’, which serves as a full service and information source for more than 350,000 TUI Nordic guests. The project has also been awarded second place in Management Today’s ‘Wearables at Work’ competition beating the likes of Tesco and Barclays.

James Cannon, Regional Director for UK, Ireland and Nordics is thrilled with how the project has gone. “Quadriga are delighted to have been chosen by TUI as their technology development partner for the TUI Smartband and are proud to be working with such an innovative, bold and exciting tour operator. The TUI Smartband project not only marks a step change in terms of the guest experience but it also represents a fundamentally new way of addressing the needs of hoteliers and guests. The traditional model of purchasing ‘off the shelf’ solutions designed to meet general requirements is challenged by a far more collaborative and “outcome focused” approach where the needs of the business are front and centre of the design.”

“Quadriga are one of very few companies with the requisite experience, expertise and resources to work in this way and it is testament to our approach that the TUI Smartband project has been delivered in unprecedented timescales and has received resounding praise from both guests and industry professionals alike. Quadriga now looks forward to continuing our partnership with the TUI Group as we further enhance the guest experience and journey through the use of accessible, relevant and reliable technology.”

TUI commented, “Quadriga proved to be the right partner to develop a solution that has not existed in the market. The tenacious approach and great work ethics certainly contributed to prosperous trial. We are looking forward to see how further we can innovate together to meet future expectations of our customers.”

About Quadriga

Quadriga is a leading international provider of guest technology managed services for the hospitality industry and our commitment is to maximise a customers’ on-property value and guest satisfaction Quadriga provides customers with the flexibility and reassurance that they can obtain a complete, accessible and relevant guest technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single, financially robust partner. Our value proposition is to provide technology solutions which enable customers to: Connect with your guests – and guests with the hotel and their world Control the guest experience and your network and TV environment Commercialise new business and revenue opportunities.

This value is delivered via a 360º integrated and managed service approach to design, build and manage a complete network and technology ecosystem focussed on the needs of hospitality and guests. Quadriga offers a single point of contact for a range of managed services covering Networks, WiFi, Hospitality TVs, Interactive TV & Mobile platforms and Financial Services. These integrate multiple hardware and software components, proprietary to Quadriga or via ‘best-in-class' partners, with an unrivalled range of multimedia content solutions and expert operational and professional services. Quadriga has more than 30 years experience serving the hospitality sector and operates in the key strategic geographies of USA, Europe, Middle East and Africa, supporting more than 300,000 guest rooms including 100,000 with HSIA. The company has unrivalled knowledge and approaching 15 years experience in managing hotel networks, Internet provision, digital IP systems and delivering IP over coax networks. Quadriga will continue to leverage its capabilities, its partnerships and deep knowledge of the hospitality sector to create solutions that harness the latest technologies and meet ever- evolving customer business needs and guest expectations.

For more information, please visit http://www.quadriga.com

About Exceptional Innovation

Exceptional Innovation (EI) is a software development, hardware design and manufacturing, and professional services firm that designs, builds, and implements solutions for the hospitality, healthcare, commercial and consumer markets. The company’s subsidiaries include Quadriga Worldwide, a leading international provider of guest technology managed services for the hospitality industry and The SmarTV Company, a provider of TV entertainment content and advertising services to enhance user experiences and engagement. At the core of every solution is a robust technology platform that uses open standards for rapid application development and seamless integration of multiple systems to create an engaging interactive experience for the end user. EI has more than 30 years’ experience and operates in the key strategic geographies of the USA, Europe, the Middle East and Africa, supporting more than 325,000 guest rooms.

Press Contact: Candice DeLuca, Chief Marketing Officer
Phone: 614.890-6101 Email: pr(at)exceptionalinnovation(dot)com

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Rory Flashman
Spa Communications Ltd
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Damien Wells
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