London, United Kingdom (PRWEB) November 18, 2015
Big Data For Humans, a leading customer insights software company which enables retail, travel and consumer brands to monetize customer insights, has bolstered its senior management team, with Ian Webster joining as Chief Customer Officer.
Ian brings over six years’ experience working within a wide range of technology and data companies as they have expanded across Europe and the United States. During his time at Money Dashboard, Ian built and led “Money Dashboard Insights” which used alternative data sources to help investment managers understand retail trends including how and where people are shopping.
Ian joins the team as their Chief Customer Officer, to head up the customer success function and oversee the client growth and business expansion alongside Peter Ellen, co-founder and CEO.
Peter Ellen, CEO commented: “We brought Ian on board as Chief Customer Officer, as we believe that a client success function is essential for the growth and success of the company, by putting the outcomes of our clients at the heart of what we do. Ian is a very smart guy, with a passion for customer centricity, and a wealth of experience in major retail and consumer brand data. We're delighted to bring Ian on board to help our clients better understand their customers and increase their revenues."
Ian Webster added: “I'm delighted to join Big Data for Humans at such an exciting time in its journey. We're already helping some of the world's largest retailers and brands to understand more about their best customers, and I look forward to helping businesses large and small benefit from the latest in data science.”
Big Data For Humans founded in 2014 in Edinburgh by Peter Ellen and Steven Rose, provides companies with a strategic advantage by delivering automated customer insight, finding out how customers behave and how much they are worth. The company is backed by leading venture capital firms having secured a $1.2m seed funding round in September 2015. On the 25th of November, they host the Rise of the Customer Marketer at WeWork Moorgate London.