Using video footage, FastBreak has been able to combat several worker’s comp claims and mitigate theft, including drive offs at the pump. The SmartAudits™ are incredibly useful.
Las Vegas, NV (PRWEB) November 17, 2015
Los Angeles, CA | Leading hospitality loss prevention provider DTT announces today a new partnership with Ed’s FastBreak, a 20-unit convenience store brand. Part of Ed Staub & Sons Petroleum, FastBreak is a local operation with stores throughout Oregon and Northern California. A deal signed in July 2015 named DTT as FastBreak’s exclusive surveillance and loss prevention provider.
Initially, FastBreak was in the market for a provider that would help monitor and increase employee upselling. DTT’s audio module, installed at all POS registers, has significantly aided this effort as well as benefitted overall customer service practices. The brand also utilizes triggers for the cooler, safe, and back door at various locations, helping to prevent theft in addition to enforcing operational procedures.
“Since implementing DTT, we’ve seen a huge difference in overall efficiency and verification of events,” says Jeff Chase, Controller/Director of Convenience Store Operations for Ed Staub. “Using video footage, FastBreak has been able to combat several worker’s comp claims and mitigate theft, including drive offs at the pump. The SmartAudits™ are incredibly useful – much more so than I originally thought they would be. It turns out that I was far too trustworthy of some employees, evidenced by data from the POS integration. Now I can easily identify when cashiers are stealing, since they’re ringing up unnecessary voids. We also rely on the system now for upselling and customer service. Overall, DTT has been extremely valuable for our organization.”
“It’s wonderful to see a customer get such value from a tool when they are not expecting it!” states Tom Moran, EVP of Sales and Marketing for DTT. “It can be a challenge to show clients what they can anticipate from DTT but FastBreak is a great example of how our system can impact an operation. Combined with POS integration, the SmartAudits™ are so powerful when it comes to catching transactional integrity issues and fraud. We’re excited to see even further impact on the FastBreak enterprise in 2016.”
Headquartered in Las Vegas, Nevada, DTT provides digital video surveillance solutions to the hospitality and specialty retail industries. DTT was founded in 1999 by Sam Naficy, leveraging the power of emerging digital technology to support the needs of a broad base of clientele. Since first launched, DTT has equipped, serviced and supported more than 35,000 clients. Every day, software provided by DTT protects trillions of dollars in assets and oversees nearly 2 million employees. Some of the world’s most popular and respected restaurant brands use DTT including McDonald’s, SUBWAY®, Dairy Queen, Burger King, Dunkin Brands, Taco Bell, KFC, Auntie Anne’s, and Potbelly Sandwich Works, to name a few. Please visit http://www.dttusa.com for more information.
About Ed Staub & Sons Petroleum, Inc.
Ed Staub & Sons has been serving the energy needs of local communities for over 50 years. Founded in Alturas, California by Ed Staub, the company expanded to serving communities in California, Oregon, Idaho, Nevada and Washington. Ed’s founding principles of integrity, a strong work ethic, and customer service are still vital components of daily operations. The commitment to serve customers – and the communities in which they live– continues to be the company’s central focus. Ed Staub is the parent company to FastBreak Inc., a 20-store convenience store chain located in Oregon. Visit http://www.edstaub.com for more information.