PayCertify Offers New PayCertify Assurance

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PayCertify began offering PayCertify Assurance on November 1, 2015, providing comprehensive chargeback protection as well as a ship guarantee and insurance on digital products.

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As of November 1, 2015, PayCertify is now offering PayCertify Assurance for tangible and digital items.

PayCertify wanted to begin offering such a service in order to help merchants be able to maintain their merchant accounts, stay productive, and to thrive in a business that's heavily chargeback-run, ultimately facilitating future success.

Part of the PayCertify Assurance includes a shipping guarantee that ensures customers' orders will be shipped. If they don't receive their shipment, the client will get their money back. If the client receives their order and aren't happy with it, they are able to send it back, going through a customary claims process.

There is a 100% money back guarantee for PayCertify's clients' customers when a situation occurs. All claims are paid within five to seven business days, and are guaranteed up to $500.

The PayCertify Assurance provides protection for physical goods against loss and damage while in transit, for digital products against viruses, malware, etc. at no cost, and handles all lost, damaged, or stolen items through their call center which comes out of PayCertify's pocket, not clients'.

By creating consumer trust through PayCertify's guarantees, their clients' customers will buy more and abandon the cart less often, creating a higher conversion rate and ultimately, more revenue.

The PayCertify Assurance works as follows:

  • PayCertify splits the transaction into 2 transactions through the crm making one for the product and one for the insurance and the customer pays the same amount total.
  • PayCertify will invoice the merchant on a weekly basis in order to ensure complete policy payment, protecting the customer when they need it rather than at the end of the month once the policy is filled

Many people lose their accounts due to chargeback ratios through Mastercard, Visa, etc. In addition to providing the consumer with product insurance, PayCertify Assurance provides chargeback protection, helping to keep their ratios in check by doubling the transaction count.

PayCertify Assurance covers the entirety of the United States and Europe, and the customer claims team is fluent in more than 15 languages.

We are extremely excited to offer our shipping insurance and digital insurance for any companies selling a software or service over the phone or internet. We are currently the only company offering the digital insurance which is huge for this space and a big selling point for any company selling a service or digital goods in the card not present space.

About PayCertify

PayCertify helps merchants process card not present payments. Their patented process ensures that merchants will no longer have to deal with claims of services not being delivered, or consumers never ordering the services in the first place. PayCertify helps to ensure a better experience for both businesses and their clients. To learn more, visit

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Chase Harmer
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