We are thrilled to be at the forefront of speech recognition technology that will enable so many businesses to gain informed insights from the voice of their customer.
SAN FRANCISCO, CALIFORNIA (PRWEB) November 17, 2015
TranscribeMe, the leader in intelligent and accurate voice-to-text transcription, has announced a new High Accuracy automated speech recognition technology that uses an advanced, evolving algorithm to effectively and actively learn from big speech data, allowing companies access to informed and valuable analytics.
Since the introduction of the computer, there has always been a continuous desire and need for humans to be understood by technology; the interaction between humans and computers that results in a rich learning experience for both has always been the goal. TranscribeMe’s new speech recognition technology advances the field closer to this vision.
Based on TranscribeMe’s award-winning transcription service that combines artificial intelligence and real crowd-sourced workers, the robust new technology allows for real-time speech-to-text translation to accommodate big data companies and large scale projects. Using highly-intelligent algorithms, the combination of technology and crowd workers continues to learn from companies’ knowledge base data in tandem with customer metadata to generate highly accurate results at any scale.
Using data gathered from the TranscribeMe High Accuracy speech recognition service, partners can easily access analytics to learn more about customer demographics and sentiment, along with information surrounding support agent effectiveness and performance. More than a powerful business tool, TranscribeMe’s new High Accuracy speech recognition service is an indicator of the future of human/computer interaction.
"Computers should be able to understand humans, and draw insights from large amounts of voice data," according to CEO and Co-Founder Alexei Dunayev. "We are thrilled to be at the forefront of speech recognition technology that will enable so many businesses to gain informed insights from the voice of their customer."
TranscribeMe is a new kind of premium, speech-to-text transcription company, headquartered in the San Francisco Bay Area. Companies worldwide, spanning a variety of industries, trust TranscribeMe's cutting-edge technology to transform audio and video content into easily shareable, searchable and profitable formats. TranscribeMe offers perfect recall and rapid analysis of critical content, including agent subtitles, speeches, meeting notes, interviews, and more. Learn more at http://www.transcribeme.com.