Now Providing Personal Customer Service

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An industry leader in cPanel hosting software is now offering personal customer service to its customers.

With customer service satisfaction decreasing across the world, representatives with BuycPanel ( announced today that the company now offers personal customer service.

“It doesn’t matter how good of a product you have, if the customer experience is not good, then the customer will not be happy,” said Jamison Oconnell, customer service supervisor and spokesperson for BuycPanel. “We’re focused on providing excellent customer service. Just as the Golden Rule says, treat others as you would want to be treated. That’s how we operate when it comes to providing personal customer service.”

The company spokesman went on to point out that while BuycPanel offers its clients a large range of features that allow them to control virtually every aspect of their websites, a new feature, which also helps with ensuring high quality customer service, its OnApp enables its reseller clients to sell a wide range of public cloud, virtual private cloud and hybrid cloud services with pay-as-you-go and plan-based billing.

“We provide a welcome phone call to all new clients to discuss their hosting needs and see if they need any additional assistance,” Oconnell stressed. “We’re available 24/7/365 with a 15 minute response time guarantee for support tickets. Our customer service representatives are available by phone, chat and email seven days a week.”

In addition to the added features and personal customer service, Oconell revealed that BuycPanel is now also offering five different GoVPS hosting plans with two packages $19.95 and $29.95 respectively free for one month.

“To kick off our reseller hosting partnership we are offering free hosting for one month,” Oconnell said, before adding, “We’re excited to announce our new resalable cPanel cloud hosting services we are offering through our exclusive partnership with We have had many loyal customers’ approach us throughout the years wanting BuycPanel to offer an unbranded hosting service that they can rebrand and resell (along with licenses) to their clients. This gives our customers that ability as well as having all their hosting and software products under one roof! After searching out the right partner for over a year we have found a premium hosting solution you can be proud to offer your clients.”

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About BuycPanel

BuycPanel is the largest and most trusted external cPanel distributor in the world.

cPanel and WHM includes the latest technologies to help keep your server secure. Our software offers virus protection, rootkit detection, and a host of other tools to allow you to lock down your server. It even helps protect against current threats such as XSRF (“sea surfing”) and XSS attacks.

Source: BuycPanel


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Jamison Oconnell
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