Hayward, CA (PRWEB) November 18, 2015
IVCi announced today that is has continued the expansion of resources deployed in the state of California. These resources, in the form of facilities, sales, and technical employees, will continue to provide life cycle support services for its large and prestigious customer base as well as its expanding list of new customers.
Earlier this year, IVCi opened a new facility in Haywood, California. This facility is designed to be a central focal point for IVCi implementation and service technicians with the capability to stage equipment for local delivery to IVCi customers.
Throughout the last year, IVCi added resources in California to support its customers throughout the buying, implementation, and ongoing service cycles.
“Our customer satisfaction ratings have proven that our strategy to invest in support personnel in anticipation of continued growth is the right strategy, and our existing and new customers have continued to experience superior support services,” said Bob Swing, CEO and Founder of IVCi. “In addition to our facility in Haywood we have added customer-focused resources including Presales Engineers, Project Managers, Implementation and Service Technicians.”
“Our focus on the customer experience has led us to create a new position in California called the Collaboration Strategist,” said Tim Hennen, IVCi President Sales and Engineering. “The Collaboration Strategist is a senior-level engineer with extensive collaboration solution experience. The Collaboration Strategist is chartered with developing a plan with our customers and manufactures that will optimize a customer’s current investment in collaboration technologies, in addition to identifying new opportunities to design solutions to optimize meeting workflow”.
IVCi’s existing and new California resources are available today to help customers align business collaboration requirements with proven collaboration solutions.
IVCi has provided Audio Visual Integration, Unified Communications, Video Conferencing, Voice, and Cloud services to thousands of companies since 1995. Our experts design, build, and support physical and virtual collaborative meeting rooms across the United States and the world. IVCi collaboration solutions are designed to bring people together, no matter where they are located or what technology they have access to. To learn more, visit http://www.ivci.com or connect with IVCi on Twitter, Facebook, and LinkedIn.