(PRWEB) November 19, 2015
Parts Town, the market leader in restaurant equipment parts distribution and source of the most in-stock parts on the planet, has expanded its texting capability. Customers can now text images of the parts they’re looking for to get help identifying them.
Image texting allows parts identification specialists to actually see what their customers are seeing. Pictures should be sent to Parts Town’s main phone line, 800-438-8898.
The new technology builds on Parts Town’s preexisting texting capability, which was introduced three months ago. The initial launch gave customers the ability to text part numbers, machine model numbers, and order numbers to receive an automated informational response within seconds. During business hours, customers could text more detailed questions to receive a live response. The addition of image texting makes this a truly exceptional parts identification tool.
Parts Town is committed to constant innovation and prides itself on the development of new ways for customers to find and order parts.
About Parts Town
Parts Town is a leading distributor of genuine OEM restaurant equipment parts. Focused on delivering a unique customer service experience and website, Parts Town customizes solutions for both chain restaurants and food equipment service companies. Parts Town partners closely with the leading manufacturers of commercial cooking, refrigeration, ice, and beverage equipment to improve their parts supply chain, delight their customers, and grow genuine OEM parts sales.