Internal Comms to be Boosted with Upcoming DeskAlerts Survey Improvements

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DeskAlerts announced improvements to its surveys module

The cloud and web-based internal comms tool, DeskAlerts has released more details of its forthcoming improvements to its surveys module. An all-round internal communications solution, DeskAlerts says that the awaited development of the surveys’ function will be extensive and encompass every facet of the service, from design to the user experience.

Roman Toporkov, DeskAlerts Lead Developer said, “We’re delighted to unveil more details of the changes we are making to DeskAlerts surveys with a view to improving them. The DeskAlerts development team has been hard at work refining, testing and introducing new capability, many of which have been introduced following feedback and consultation from our clients. Surveys is a very popular element within the DeskAlerts software ecosystem and we’re looking forward to rolling out the next generation of this module shortly.”

According to the DeskAlerts development team, clients who already use DeskAlerts Surveys as part of their internal comms will be given an element of choice. They will be able to opt to use the updated design but won’t be forced to do so. “If users prefer to remain using the older design to avoid publisher confusion, they will be able to do so. An update to the new style Surveys won’t be mandatory. We feel this is an important point for users, assuring continuity and flexibility,” Toporkov commented.

Those who do elect to upgrade from the current version of DeskAlerts Surveys to the newly improved interface can expect several notable changes. The new design is promised to be much more user-friendly and will resemble other parts of the DeskAlerts software. Its lay out and interface will be much closer in appearance to the standard alert message creation screen for example.

The new surveys module will include the ability to create survey templates. This gives those in charge of internal comms the ability to re-use this type of content for speed and ease of use, no matter how frequently or infrequently surveys are dispatched to colleagues.

The Survey module allows users to create, schedule and send multi-question surveys. The questions can be formatted as multi-question, open-question or conditional questions, depending on the type of information to be gathered. DeskAlerts believes the system to be the fastest way for those charged with handling their organization’s internal comms to extract opinion and responses from colleagues.

The surveys can be created within DeskAlerts within minutes and sent or re-sent within seconds as needed. The module also supports Active Directory and eDirectory, meaning it supports synchronization across unlimited domains and can be auto synced to a pre-defined date and time.

As with all DeskAlerts tools, Surveys come with robust reporting capability – something that will be maintained with the new version of the module. Reports can be ordered by date, allowing the survey sender to measure and track responses by time, user or device. Scheduling and recurrence programming ensures all necessary parties are reached and sufficient data gathered for the task.

To find out more about the upcoming changes to the DeskAlerts Surveys module, visit the website: or, download the app for iOS from the App Store.

About DeskAlerts

DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.

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Natasha Chudnova
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