The Best Web Content Management Software According to G2 Crowd Winter 2016 Rankings, Based on User Reviews

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Four platforms earn Leader status while HubSpot tops overall satisfaction rankings

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G2 Crowd, the world’s leading business software review platform, today released the Winter 2016 Web Content Management Software GridSM report to help businesses make the best technology decision. WordPress, HubSpot, Joomla and Wix were named Leaders in the report, receiving strong customer satisfaction scores with a large market presence. Additionally, Squarespace, Acquia, Ingeniux, CrownPeak, DNN Evoq Content, eZ Systems and EPiServer were named High Performers, earning strong customer satisfaction marks with smaller market presence scores. HubSpot earned the highest overall satisfaction score while Wordpress earned the highest overall Market Presence score.

The GridSM leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.

Key Findings:

Web content management systems, also known as CMS, have a wide variety of product features that span from all-encompassing, pre-built platforms to unique plugins for existing applications. Overall, product feature satisfaction ratings were strong, with the exception of pre-built templates and internal search functions, which were rated at 72 percent and 74 percent, respectively. This indicates vendors have yet to perfect these features in the design and content categories.

Of note, three content product features experienced significant increases in satisfaction ratings: versioning increased to 84 percent, asset management increased to 79 percent and content queue increased to 80 percent. Across the board, platform features were the highest rated functionalities in comparison to content and design features, spanning from the lowest rated platform feature, user community at 80 percent to the highest rated feature, user access and permissions at 86 percent.

Since the Winter 2015 GridSM, TeamSite has experienced the most significant changes and moved from Niche to Contender as its satisfaction decreased by 13 points while its market presence increased by three points. Additionally, EPiServer moved from Niche to High Performer as its satisfaction increased by three points. Notable newcomers that have appeared on the Web Content Management Software GridSM for the first time include Wix, Squarespace, CrownPeak, eZ Systems and Ingeniux.

About the Web Content Management Software GridSM report:
●    The report is based on more than 1,200 reviews written by business professionals.
●    Of the roughly 110 products listed in G2 Crowd’s web content management category, the ranked products each received 10 or more reviews to qualify for inclusion on the GridSM.

About G2 Crowd, Inc.

G2 Crowd, the world’s leading business software review platform, leverages its 44,000-plus user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to

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Shasta Smith
G2 Crowd, Inc.
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