Outboard Sales & Cumberland Watersports selected for Honda Marine Platinum Award

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Outboard Sales & Cumberland Watersports, an outboard motor and marine dealer, has been selected for the 2015 Honda Marine Platinum Award. The Honda Marina Platinum Award recognizes dealers for superior customer service and excellence in sales.

“Our team is knowledgeable and passionate about helping customers before and after the sale,” said Herbert. “You won’t find us reading from script about the product as we talk to you.”

Outboard Sales & Cumberland Watersports, an outboard motor and marine dealer, has been selected for the 2015 Honda Marine Platinum Award.

The Honda Marine Platinum Award recognizes dealers for superior customer service and excellence in Honda Marine sales that continue to advance Honda Marine’s world-class outboards.

“We are honored to be recognized by Honda Marine,” said Steve Herbert. “Our business began with a focus on superior customer service and we continue that tradition today.”

Regardless of whether a customer makes their purchase onsite or online, Outboard Sales & Cumberland Watersports has a staff of factory-certified team members available by phone or visit. Because the staff is factory-certified, they have technical knowledge on each and every product they sell. Their expertise enables them to provide recommendations to customers who may not know exactly what they need.

“Our team is knowledgeable and passionate about helping customers before and after the sale,” said Herbert. “You won’t find us reading from script about the product as we talk to you.”

In addition to walking customers through the research and purchasing process, Outboard Sales & Cumberland Watersports is also recognized for helping customers after the sale. Herbert mentioned that while some customers’ questions are about the features of a product, they also get questions after the sale regarding set up, maintenance and parts.

“Too often companies grow so large that it’s hard to get a person on the phone,” said Herbert. “If you call us during business hours, you will talk with a live person, every time.”

Outboard Sales & Cumberland Watersports, a family-owned business, is one of the largest outboard motor dealers in the United States. It is located in Dickson, Tennessee. For more information and to see a list of products, please visit http://www.onlineoutboards.com.

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Steve Herbert
Cumberland Watersports
since: 07/2014
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