ProviDyn Expands Service Relationship with Action Ministries; Assumes Responsibility for Employee Technical Training

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ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, today announced that non-profit firm Action Ministries, Inc. has further expanded its relationship with ProviDyn, asking the firm to handle new employee “technology onboarding.”

“Technology is not our core competency, so using a company like ProviDyn makes a lot of sense for us,” said Action Ministries Chief Operating Officer S. Kelley Henderson,

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, today announced that non-profit firm Action Ministries, Inc. has further expanded its relationship with ProviDyn, asking the firm to handle new employee “technology onboarding.” ProviDyn will train new personnel how to properly use the technology tools at their disposal and provide continuing education to all personnel on security and other key issues.

“Technology is not our core competency, so using a company like ProviDyn makes a lot of sense for us,” said Action Ministries Chief Operating Officer S. Kelley Henderson, “We look to ProviDyn’s technology strength to help us improve as an agency so we can serve the community better.” These are lessons, Henderson noted, from which other non-profits would benefit, as well.

When an employee is hired, ProviDyn gets his or her email, computer and phone configured in advance, then provides the new user with a tutorial.

“This approach really speeds up the learning curve and helps to get our new people up and running faster,” Henderson said. “On an ongoing basis, we want to ensure all of our employees are getting regular education on what it means to secure data. It seems everyone today is getting their data breached, and we want to stay state of the art.”

The non-profit has also entered into discussions with ProviDyn to potentially develop an employee intranet. The site will serve as a landing page for key events, activities, news, support tickets, and other information.

“We really enjoy our relationship with Action Ministries, and it has been rewarding to watch their adoption of and appreciation for technology blossom while working with us,” said ProviDyn President Hamish Davidson. “Every decision they make is evaluated through the lens of serving the community more effectively, and it feels great to be a part of that effort.”

For the past year, ProviDyn has already been the designated provider for IT solution development, support and management as well as long-term, strategic planning and vendor management of Action Ministries’ telecommunications system.

About Action Ministries
Action Ministries is a Georgia nonprofit that provides an extensive network of community partners and volunteers with the tools and expertise to lead fellow Georgians out of poverty. By meeting basic needs of hunger relief, housing and education, Action Ministries removes barriers that prevent thousands of Georgians from breaking the cycle of poverty and realizing their potential. Last year, more than 100,000 people were served and many more lives changed by Action Ministries; however, according to the U.S. census, Georgia has the sixth highest poverty rate in the country and the need for services and support is much greater. For more information visit http://www.actionministries.net or http://www.facebook.com/ActionMinistriesGeorgia.

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is driving business through technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com.

For more information, please contact:
Angela McMahon
Michael Mackenzie Communications
Phone: 404-543-9636

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Hamish Davidson
ProviDyn, Inc.
+1 404-543-9636
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