Family ER + Urgent Care and Family Urgent Care PLUS Receive Accreditation from The Joint Commission

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Healthcare centers in Irving and Frisco, Texas, achieve prestigious gold seal from The Joint Commission accreditation.

Gold Symbol of Quality Awarded to Health Care Centers in Irving and Frisco, Texas.

Family ER + Urgent Care and Family Urgent Care PLUS announced today that both health care centers have earned The Joint Commission’s Gold Seal of Approval® under the category of Ambulatory Health Care by demonstrating continuous compliance with its nationally-recognized standards. This symbol of quality reflects an organization’s commitment to providing safe and effective patient care.

Both Family ER + Urgent Care in Irving, Texas, and Family Urgent Care PLUS in Frisco, Texas, underwent rigorous on-site surveys in November 2015. During the reviews, a Joint Commission surveyor evaluated compliance with ambulatory care standards involving coordination of care, monitoring for procedures that involve use of sedation or anesthesia, infection prevention and control, management of medications, and patient education and training.

“We are pleased to receive accreditation from The Joint Commission, the premier health care quality improvement and accrediting body in the nation,” said Dr. Marco Coppola, Chief Medical Officer of the two Texas centers. “Our highly-trained and extensively experienced personnel have always been dedicated to providing the best health care services. Earning the Gold Seal of Approval is another example of our commitment to providing the highest quality of care to our patients, improving the health of our local communities, and the advancement of the health care industry as a whole.”

“Joint Commission accreditation provides ambulatory care organizations with the processes contributing to improvements in a variety of areas from the enhancement of staff education to the demonstration of leading practices within the ambulatory setting,” said Michael Kulczycki, M.B.A., CAE, executive director, Ambulatory Health Care Accreditation program, The Joint Commission. “We commend Family ER + Urgent Care as well as Family Urgent Care PLUS for their efforts to become quality improvement organizations, and achieving this pinnacle demonstrating a commitment to patient safety and quality.”

About Family ER + Urgent Care and Family Urgent Care PLUS

Family ER + Urgent Care, located in Irving, Texas, on MacArthur Boulevard offers Emergency Care for children and adults, 24 hours a day, 7 days a week. Urgent Care (clinically known as Fast Track) is available from 8:00 a.m. – 8:00 p.m., 7 days a week. Visit for more information.

Family Urgent Care PLUS, located in Frisco, Texas, on Lebanon Road offers Urgent Care for children and adults, 24 hours a day, 7 days a week. Visit for more information.

About The Joint Commission

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at

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