Deploys Live Chat Customer Service Option

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An industry leader in cPanel hosting software gives its customer service a boost with the addition of Live Chat.

BuycPanel ( has announced today that the company has added the Live Chat feature in an effort to provide customers with instant customer services when or if the site visitors has questions.

“We’ve committed to continuing to step up our customer service efforts,” said Jamison Oconnell, customer service supervisor and spokesperson for BuycPanel. “We know that all customers want to have the very best experience as possible and adding the Live Chat feature is just another way in which we’re doing everything we can to make that happen for those who visit our website.”

The company spokesman went on to point out that BuycPanel offers its clients a large range of features that allow them to control virtually every aspect of their websites.

Oconnell noted that the Live Chat feature is located on the left edge of the browser when visiting Sales chat operators, he said, are available from 8am to 5pm PST. The company’s support team and license activation team is available 24/7 by emailing

“All orders are activated instantly,” Oconnell said, before adding, “We provide a welcome phone call to all new clients to discuss their hosting needs and see if they need any additional assistance. We’re available 24/7/365 with a 15-minute response time guarantee for support tickets. Our customer service representatives are available by phone, chat and email seven days a week.”

In addition to the added Live Chat feature and personal customer service, Oconell revealed that BuycPanel is now also offering five different GoVPS hosting plans with two packages $19.95 and $29.95 respectively free for one month.

“To kick off our reseller hosting partnership we are offering free hosting for one month,” Oconnell said, before adding, “We’re excited to announce our new resalable cPanel cloud hosting services we are offering through our exclusive partnership with We have had many loyal customers’ approach us throughout the years wanting BuycPanel to offer an unbranded hosting service that they can rebrand and resell (along with licenses) to their clients. This gives our customers that ability as well as having all their hosting and software products under one roof! After searching out the right partner for over a year we have found a premium hosting solution you can be proud to offer your clients.”

For more information, please visit: and

About BuycPanel

BuycPanel is the largest and most trusted external cPanel distributor in the world.

cPanel and WHM includes the latest technologies to help keep your server secure. Our software offers virus protection, rootkit detection, and a host of other tools to allow you to lock down your server. It even helps protect against current threats such as XSRF (“sea surfing”) and XSS attacks.

Source: BuycPanel


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