Hospital IQ Selected by Mercy Medical Center for Data-Driven Operational Efficiency

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Predictive Analytics Platform to Improve Utilization and Throughput at the 802-Bed Catholic Health Initiatives’ Hospital

"Hospital IQ will allow us to stay competitive in our community by delivering a higher quality of care at a lower cost through smarter, faster operational decisions.”

Hospital IQ today announced that Mercy Medical Center selected the company’s predictive analytics platform to improve operational efficiency across its three campuses in the Des Moines, Iowa region. Mercy chose Hospital IQ’s namesake cloud-based software solution to manage and optimize operations following the successful completion of a pilot assessment.

Hospital IQ’s analysis of 18 months of historical data from Mercy’s Cerner EMR and TeleTracking’s bed management system as well as work with senior clinical staff highlighted opportunities to achieve material cost-savings in three key areas:
>    Operating Room Utilization, by aligning surgical block schedules with capacity and predicting unused blocks in advance;
>    Centers of Excellence Creation, by consolidating services and procedures across multiple campuses; and
>    Wait Time Reduction and Inpatient Bed Utilization, by rightsizing levels of care and modifying surgical schedules in order to optimize patient access and bed capacity.

Unlike traditional approaches, which rely on cumbersome, manually-maintained spreadsheet analysis, Hospital IQ’s automated analytics platform provides actionable insight into an entire hospital’s operations to help executives implement change incrementally. The platform also makes proven operations research, including queuing theory and predictive modeling, accessible to hospital leaders to ensure they use the most sophisticated tools to solve complex operational challenges.

Each year Mercy’s 7,000 staff members and 1,200 physicians treat over 270,000 outpatients, handle 70,000 emergency department visits and perform over 20,000 surgeries in 27 operating rooms across three campuses. “We were seeking data-driven solutions to identify, prioritize and address flow inefficiencies across multiple campuses on an ongoing basis,” says Kathy Goetz, VP Perioperative Services at Mercy. “We were impressed by how quickly Hospital IQ incorporated our data, provided insights into our operations and predicted the impact of changes in capacity, schedules and census. Hospital IQ will allow us to stay competitive in our community by delivering a higher quality of care at a lower cost through smarter, faster operational decisions.”

“We are delighted to work with Mercy to provide their leadership with the analytics tools needed to systematically improve operational performance across their campuses,” says Rich Krueger, CEO of Hospital IQ. “They are a great partner, and our collaboration with them highlights how institutions motivated to improve efficiency through data-driven solutions can leverage our technology.”

About Hospital IQ    
Hospital IQ is the leading predictive analytics platform applying proven operations research to improve hospital operational efficiency and patient quality through smarter data-driven decision making. The company works with a number of leading institutions including Brigham and Women’s Hospital to systematically optimize capacity, schedules and staffing. Hospital IQ’s automated reporting, modeling and prediction tools are used to improve utilization and throughput across a hospital or hospital network. Hospital IQ was founded by a veteran team of operations management and software engineers, in consultation with leading industry experts, driven by a mission to apply operations research principles to improve hospital efficiency. The company is headquartered in Newton, Massachusetts. For more information, visit

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Nirav Suchak
Hospital IQ
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