Madison Telecom Expense Management Firm, Valicom, Celebrates 25 Years in Business

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UW-Madison graduate founded firm reaches noteworthy milestone.

Valicom is proud to announce its twenty-fifth year as a leading provider of telecom expense management services and software. Since 1991, Valicom has been a provider of customized and flexible telecom expense management (TEM) solutions for organizations with large and complex telecom environments. The company prides itself as a flexible and agile resource to their clients with unmatched customer satisfaction and savings.

Divestiture of the telecom carriers in the 80s sparked fierce competition within the telecom industry. Organizations began seeking independent third party vendors to assist them in navigating telecom services and billing. Carriers billing errors became a common problem, and organizations often didn’t have the time or resources to carefully review complex telecom invoices. Peckham recognized an opportunity to serve organizations navigate billing and contract negations. With a realized opportunity, Peckham founded Intelligent Networks, the company would later become Valicom.

In its tenure, Valicom has served clients both locally, regionally, and several Forbes 500 companies nationally. The company has recovered millions of dollars in telecom savings on behalf of clients along the way. ‘What I love so much about our business is educating and delighting our clients. Many organizations never knew that errors occur frequently in telecom invoices. We love bringing savings to the table that can be reallocated back into the client’s budget.’ notes Peckham, ‘Imagine the impact an extra 40% in a technology budget could have on an organization.’

Peckham attributes the company’s longevity to a commitment to six core values, lived out by the team every day. These values include creating memorable experiences, enduring connections, being authentic, inspirational, innovative and passionate. Valicom measures alignment to these values by surveying customer satisfaction quarterly, and 2015 was a record year scoring 3.95 collectively on the 4.00 scale.

In 2014 Valicom, headquartered in Fitchburg, Wis., was honored as an InBusiness Best Place to Work in Madison. The company remains a 100% woman-owned business, certified and recognized by the Women’s Enterprise Business National Council. Peckham a 1983 UW-Madison alum.

For more information Valicom’s telecom and mobile expense management software and services,
please contact Ellie Sherven (esherven(at)valicomcorp(dot)com or 608-227-0619).

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Ellie Sherven
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