Shamrock’s ImageNow Services Help Colleges and Universities Overcome Document Management Obstacles

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Professional services and custom solutions for Lexmark Enterprise Software (formerly Perceptive Software and ImageNow) improve workflows, integration and more for higher education customers

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We worked with our financial aid office to schedule the upgrade at a convenient time and Shamrock made sure it went smoothly.

Shamrock Solutions today announced that its services are helping colleges and universities get more value from their ImageNow solutions (also known as Perceptive Content and Lexmark Enterprise Software). The Kansas City company, which also has offices in New York and London, provides version upgrades, electronic forms, custom scripting and other solutions that improve data capture and sharing, enhance student service, and improve integration between document management and student information systems.

“In higher education, schools have limited IT budgets and resources and need help to get the most from their existing applications,” said Shamrock founder and CEO Robert Albright. “We help them realize the full potential of ImageNow while enabling their staff to focus on other projects.”

One of the schools that turned to Shamrock is Western Nebraska Community College. The company’s proactive discovery process helped ensure the success of the upgrade project, according to Assistant Director of Information Technology James Hashley.
“Shamrock made sure we had all the information we needed when we needed it, and worked hard to understand our goals,” Hashley said. “I felt comfortable at every stage of the project.”

As WNCC uses ImageNow (Perceptive Content) in multiple departments, considerable planning was needed to ensure each one was ready for the upgrade and understood the new features. Shamrock exceeded expectations and made sure the go-live was on schedule.

“We worked with our financial aid office to schedule the upgrade at a convenient time and Shamrock made sure it went smoothly,” Hashley said. “Our project manager also made himself available the next day so that he could respond quickly to questions, which impressed me.”

For more information about WNCC’s project and other success stories in higher education and beyond, visit

About Shamrock Solutions
Shamrock Solutions is a fast-growing IT professional services company, providing technology solutions to organizations of all sizes and from all industries. Our range of services includes implementation, support, tune-ups, configuration, staff augmentation, project management, and more for Lexmark Enterprise Software (formerly Perceptive Software and ImageNow) and Microsoft SharePoint. We also provide “Special Ops” projects that address customized development and integration solutions that help organizations achieve their unique business objectives. Learn more at

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Mindy McKenna
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Shamrock Solutions, LLC
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