Watch TV Shows 30 Percent Faster with RCN’s New Customer Interface Features Powered by TiVo

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QuickMode and HD Notify save customers time and maximize their entertainment experience

We understand that our customers are busy and we want to give them the ability to find and watch their favorite programs quickly so they have time to spend on other things they enjoy.

RCN, an industry-leading provider of high-speed Internet, digital TV and phone services, announces the introduction of new user interface features as part of the company’s commitment to providing high-quality, convenient viewing experiences for customers. The new QuickMode™ and HD Notify features will be available on existing RCN service powered by TiVo®, a hybrid system for people who want both cable and streaming shows. The new features will be rolled out to all of RCN’s markets by the end of January 2016, including Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia and Washington, D.C.

QuickMode offers customers with a six tuner DVR the ability to watch their recordings in My Shows, and cached content on live TV, 30 percent faster than normal. Users can watch shows in less time and control how they want to consume their content without distorted audio, enabling viewers to enjoy their favorite shows and still have time for other things.

HD Notify allows HD customers to immediately see if the program they are watching is available in HD. The feature will automatically jump to that channel with the simple touch of a button, thus cutting down on search and scroll times.

“A recent survey conducted by TiVo found that 99 percent of viewers are multitasking while watching TV. We understand that our customers are busy and we want to give them the ability to find and watch their favorite programs quickly so they have time to spend on other things they enjoy,” says Chris Fenger, Chief Operating Officer for RCN. “In response, we are introducing QuickMode and HD Notify to save our customers time and maximize their entertainment experience, all while working seamlessly within our current platform powered by TiVo.”

RCN’s advanced network delivers Internet speeds of up to 155 Mbps, a superior TiVo experience, personalized video options and so much more – all accompanied by dedicated and focused customer service. Learn more by visiting rcn.com or by calling 1-800-RING-RCN.

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About RCN Telecom Services, LLC
RCN Telecom Services, LLC (http://www.rcn.com) (http://www.rcn.com/business) provides industry-leading high-speed Internet, all-digital TV and phone services for residential, small/medium and Enterprise business customers. PC Magazine’s Readers’ Choice Award named RCN one of the winners for best ISPs in 2013 and 2015 – RCN was rated highest in overall satisfaction. RCN is YouTube HD Verified, earning the company the highest-ranking Google offers. RCN is also a Netflix Open Connect partner, placing in the top 10 rankings in the markets RCN serves on the Netflix USA ISP Speed Index. RCN's affordably priced advanced digital services are delivered through our proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia and Washington, D.C.

RCN Media Contact:                                                      
Jaymie Scotto & Associates for RCN                        
866-695-3629 ext. 13                                                                      
jsa_rcn(at)jaymiescotto.com

RCN is a registered trademark of RCN Telecom Services, LLC. TiVo is a registered trademark, and QuickMode is a trademark, of TiVo Inc. or its subsidiaries worldwide. All other company, product and brand names and trademarks are the property of their respective owners

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AnnMarie DePaulis
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