VoIPstudio CTI Connector Now Available in the Oracle Cloud

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Oracle sales cloud customers can use VoIPstudio CTI connector to improve efficiencies

VoIPstudio

VoIPstudio CTI Connector Now Available in the Oracle Cloud

“VoIPstudio can improve productivity and enable users to deliver more responsive and higher quality customer service,” said Olga Zarzeczna, VoIPstudio Marketing Manager.

VoIPstudio, a specialist in high quality VoIP and Session Initial Protocol (SIP) communications and Gold level member of Oracle PartnerNetwork (OPN), today announced that its CTI Connector is now available in the Oracle Cloud Marketplace offering added value to Oracle Sales Cloud customers. The VoIPstudio CTI Connector enables Computer Telephony Integration (CTI) of customer relationship management (CRM) activities, which greatly improves productivity and customer experience. The connector for Oracle Sales Cloud can be used for both outbound (click to call) and inbound connections (incoming caller screening).

“VoIPstudio can improve productivity and enable users to deliver more responsive and higher quality customer service,” said Olga Zarzeczna, VoIPstudio Marketing Manager. “It can make the whole process of interacting with the customer, whether on inbound or outbound calls, flawless. VoIPstudio participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of VoIPstudio CTI Connector. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”

The set-up video can be viewed at: https://www.youtube.com/watch?v=zWzA4nnYCAM.

The administrator manual, which provides further details on how to integrate VoIPstudio and Oracle Sales Cloud, can be viewed at: http://voipstudio.com/en/manual/Admin_Integrations-Oracle-Sales-Cloud.

About VoIPstudio

VoIPstudio is a cloud-based business telephone system created for organisations that require professional communications features without the hassle and expense of owning and managing on-site PBX equipment. VoIPstudio handles all maintenance and upgrades, allowing business users to focus on core activities rather than trying to configure and run their telephone system. All user configuration is handled through a simple web portal. Internet and VoIP calls are free, meaning co-workers can talk to each without any additional charges no matter where they are located - in the next room, in a different city or on the other side of the world, they are just one extension away.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.

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Olga Zarzeczna
@VoIPstudio
since: 06/2014
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