“Our solution can help Oracle Service Cloud users improve their customer service, reduce steps to complete time-consuming tasks, increase productivity, and lower costs,” said Gregg Troyanowski, president, Promero, Inc.
Ft. Lauderdale, Florida (PRWEB) December 29, 2015
Promero, a leading provider of hosted call center software and Gold-level member of Oracle PartnerNetwork (OPN), today announced that its Promero Cloud Call Center CTI Connector for Oracle Service Cloud is now available in the Oracle Cloud Marketplace, offering added value to Oracle Service Cloud customers. With Promero Cloud Call Center CTI Connector, Oracle Service Cloud users will have four powerful automatic CTI Screen pops included as standard features. The Promero Cloud Call Center Software Solution enables full call control, interaction management, whisper coaching, call recording, and transfer while supporting remote contact centers and home based agents.
The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).
“Our solution can help Oracle Service Cloud users improve their customer service, reduce steps to complete time-consuming tasks, increase productivity, and lower costs,” said Gregg Troyanowski, president, Promero, Inc. “Promero’s participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Promero Cloud Call Center CTI Connector for Oracle Service Cloud. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”
The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface.
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Gold level member of Oracle PartnerNetwork. Additionally, the company partners with Aspect UIP, Pipkins Vantage Point, RiverStar CE Suite, Verizon Worldwide and Peak10 data center services. Visit Promero’s website at http://www.promero.com/ . Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.
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