Ensuring that VXi headsets are compliant with Avaya one-X solutions enables customers to maximize the value of their investment in Avaya technology.
Dover, N.H. (PRWEB) May 11, 2016
VXi Corporation, a leading provider of high quality headsets, today announced that its Envoy Office, Envoy UC and UC ProSet LUX headsets, together with VXi Connect software, are compliant with key team engagement and customer engagement solutions from Avaya. Avaya is a global provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance.
VXi Envoy Office, Envoy UC and UC ProSet LUX headsets, together with VXi Connect software, give businesses the capabilities that unified communications and contact center applications require. Envoy Office is an affordably priced, full-featured UC headset with convenient inline controls that meet accepted industry standards. The Envoy UC headset is designed to make the most of every voice-driven application, from VoIP to video conferencing to speech recognition. And the UC ProSet LUX is one of the first headsets with a built-in LED presence indicator, designed to minimize interruptions and maximize productivity. All three headsets, used in combination with VXi Connect Software Release 1.13, are now compliance-tested by Avaya for compatibility with Avaya one-X® Agent H.323 Release 2.5.8 and one-X Communicator 6.2.
“This DevConnect compliance testing means existing and prospective customers can be confident that our products will seamlessly integrate with their Avaya infrastructure,” said Mike Ferguson, VXi’s president and CEO. “Ensuring that VXi headsets are compliant with Avaya one-X solutions enables customers to maximize the value of their investment in Avaya technology.”
VXi Corporation is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, VXi Corporation is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
“Technology partners like VXi Corporation are helping Avaya provide customers with professional, innovative, easy-to-use solutions,” said Eric Rossman, vice president of developer relations at Avaya. “Solutions such as VXi headsets provide customers the flexibility they need to help improve the customer experience and deliver a competitive advantage.”
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, please visit avaya.com.
About VXi Corporation
VXi provides the best-performing headsets, telecommunications and speech recognition solutions for the benefit of mobile professionals, small and large businesses, and contact centers around the world. From Bluetooth® to unified communications, they meet the highest global standards for product quality and service, backed by the industry’s best warranties. VXi designs, markets, sells and supports their products from Dover, New Hampshire, and takes pride in delivering value, excellence and innovation. That is why VXi is The Sound Choice™. Learn more at vxicorp.com.