"The StayNTouch technology enhances our guest experience and streamlines our check-in and check-out process." Sy Esfahani, CIO, MGM Resorts Internatioal
Bethesda MD (PRWEB) January 07, 2016
StayNTouch Inc. is pleased to announce a strategic partnership with MGM Resorts International (NYSE:MGM), one of the world's leading global hospitality companies, to provide an intuitive check-in and check-out process across all of its Las Vegas hotels, leading to increased guest satisfaction, ancillary revenues and a boost in hotel operational efficiency.
Last year, MGM Resorts piloted the StayNTouch platform, a cloud-based mobility platform that offers guests a variety of check-in and check-out options via their smartphone, at ARIA Resort & Casino in Las Vegas. The StayNTouch platform performed impressively.
Since rolling out the system at ARIA in April 2015, guests have enjoyed the convenience of mobile check-in with a faster, more seamless process. The success of the program at ARIA led MGM Resorts International to select StayNTouch for its entire Las Vegas hotel portfolio.
“We are delighted to announce our new partnership with MGM Resorts,” said Jos Schaap, CEO and Founder at StayNTouch. “Because of their tireless commitment to improving guest experience through innovation, MGM Resorts continues to be the hospitality leader that others try to emulate. StayNTouch is proud to be part of that innovative mission.”
Sy Esfahani, Chief Information Officer for MGM Resorts International, said, “We continue to evaluate every aspect of the guest experience and how various technologies can enhance the guest visit at our resorts.. The StayNTouch technology enhances our guest experience and streamlines our check-in and check-out process."
The StayNTouch platform went live at Vdara Hotel & Spa (1,495 suites) in December 2015. Schaap estimates that the entire portfolio will be on line by the end of second quarter 2016.
About StayNTouch Inc.
StayNTouch brilliantly connects guests to hotels. StayNTouch delivers a full Hotel PMS and PMS Mobile Overlay bringing mobility to both hotel staff and guests. Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.
Learn more by visiting stayntouch.com.
About MGM Resorts International.
MGM Resorts International (NYSE: MGM) is one of the world's leading global hospitality companies, operating a portfolio of destination resort brands including Bellagio, MGM Grand, Mandalay Bay and The Mirage. The Company is in the process of developing MGM National Harbor in Maryland and MGM Springfield in Massachusetts. The Company also owns 51 percent of MGM China Holdings Limited, which owns the MGM Macau resort and casino and is developing a gaming resort in Cotai, and 50 percent of CityCenter in Las Vegas, which features ARIA Resort & Casino. For more information about MGM Resorts International, visit the Company's website at mgmresorts.com.
For more information, contact:
Karen O’Neill, Vice President of Sales & Marketing
Tel: +1 301 476 4222