MDM Healthcare Receives Innovative Technology Designation from Novation For Journey Patient Experience Solution

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Designation recognizes the development of new solutions that benefit the health care industry

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MDM Healthcare announced its Journey Patient Experience Solution has received Innovative Technology designation from Novation, the leading healthcare services company that serves the more than 100,000 members and affiliates of VHA Inc., UHC, Children’s Hospital Association, and Provista. The designation was based on reviews of the Journey Patient Experience Solution by hospital experts who attended Novation’s Innovative Technology Expo in November. The annual event provides medical technology suppliers the opportunity to demonstrate their product and gain direct feedback from onsite clinical experts and health care providers on the impact their products may have on improving clinical care, safety, or benefits to organization’s care and business models.

MDM’s Journey Patient Experience Solution offers scalable and affordable interactive solutions which provide the ultimate patient experience. The Journey solution provides care teams with the ability to educate patients in a consistent and effective manner as well as documentation that can be inserted into the patient’s health record. Journey seamlessly sends patient education and engagement tools to the patient or family members email and/or smart phone devises for real time access pre and post discharge.

MDM’s Chief Executive Officer Steve Austin explained the importance of this designation. “As a long standing supplier with Novation, the Innovative Technology designation for our Journey Patient Experience Solution is significant for MDM as we continue to evolve in the ever changing healthcare market,” Austin said. “This designation reinforces our commitment as a company to continue to look at new technology in the healthcare space to better provide for our customers.”

“Novation is committed to providing the members we serve with leading-edge technologies that deliver new clinical and operational benefits from what is currently available in the market today,” said Debbie Archer, director of procurement and leader of the Innovative Technology program for suppliers. “After reviewing MDM Healthcare and the Journey solution at our annual Innovative Expo, the hospital experts who attended agreed the product offers unique and incremental benefit over other products available on the market today, and recommended it for the Innovative Technology designation.”

Since 2003, more than 2000 new and innovative products and technologies have been submitted through the Novation Innovative Technology program. Novation works with member-led councils and task forces to identify and review potentially innovative products. If it is determined that a product is innovative, a contract may be awarded outside of Novation’s competitive bid cycle.

To learn more about Novation’s Innovative Technology program and other Novation programs, visit


For over 25 years, MDM Healthcare has provided hospitals and healthcare systems with technology solutions. To learn more, please visit our website at MDM Healthcare, Solutions Made Simple!

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Rob Weber
MDM Commercial
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