StayNTouch and Yotel expand partnership with Self-service Check-ins, Check-outs and Mobile Guest App

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Intuitive touchscreen interface and mobile app enhance the hotel guest experience.

YOTEL Hotels

YOTEL Hotels

“Since applying the StayNTouch PMS Overlay solution last May, we have already seen a significant monetary ROI." Claes Landberg, General Manager at YOTEL New York.

StayNTouch Inc., provider of the PMS Mobile Overlay Platform, is pleased to announce the launch of the Zest Station and the Zest Mobile App for YOTEL New York.

"At YOTEL we are excited to expand our relationship with StayNTouch to provide a seamless and efficient mobile check-in and check-out experience for our guests. We continuously aim to provide smart, flexible and adaptable solutions to suit the individual needs of each guest” said Claes Landberg, General Manager at YOTEL New York. “Since applying the StayNTouch PMS Overlay solution last May, we have already seen a significant monetary ROI. Given the new revenue stream from Early Check-in, that performance will only improve.””

“YOTEL New York continues to be a leader in providing innovative guest experiences,” said Jos Schaap, CEO-Founder of StayNTouch. “YOTEL understands that guests want choice above all. StayNTouch is proud that our technology is facilitating their vision by enhancing the guest experience

Upon arriving at the 713 “Cabin” hotel just west of Times Square guests are invited to check in using the Zest Station - an intuitive touch screen interface fully integrated with the hotel’s PMS. Guests find their reservation, collect their cabin key and print their receipt. For guests arriving earlier than standard check in time, the Zest Station offers the opportunity to check in early for a small fee thereby creating a new revenue stream for the hotel.

The YOTEL mobile app is a YOTEL branded version of the StayNTouch Zest Mobile App. Using the app, guests can check in before arriving at the hotel, a bar code is generated on their smartphone which is scanned at the kiosk and their key is issued. All in under a minute! During their stay, guests rely on the app to review their bill, receive messages from the hotel staff and access the “YOTEL City Guide” - a curated set of activities and useful information about the immediate area. The app is available for both iPhone and Android smartphones.

For Check Out, the Guest has a few options: Insert the cabin key into the Zest Station to review and get a copy of the bill or simply select check out using the YOTEL mobile app or mobile web pages.

StayNTouch delivers 2 solutions on one cloud platform to YOTEL New York:

  • StayNTouch Zest Web™: Mobile Web experience enabling branded guest pre-engagement. Guest mobile check-in & out, preferences collected, upsell opportunities, staff-less key fulfillment.
  • Zest Station™: Provide guests with self service check in and check out experience from the convenience of the hotel lobby. Monetize early check ins and room upgrades. During check in, collect credit card and signature, enable to the guest to create their room key and print the registration. During check out, review and email folios.

About StayNTouch Inc.
StayNTouch brilliantly connects guests to hotels. StayNTouch delivers a full Hotel PMS and PMS Mobile Overlay to bring mobility to both hotel staff and guests. Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations, increases margins and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels. Learn more by visiting

Twitter: @StayNTouchInc
LinkedIn: LinkedIn/stayntouch

Inspired by first class travel, YOTEL translates the language of luxury airline travel into small but luxurious ‘cabins’. Uncompromisingly designed around guests, YOTEL City hotels are taking the essential elements of luxury hotels in smaller, smart spaces and deliver a sense of community with areas for co-working, social gatherings and exercise. Premium cabins include YOTEL’s signature adjustable ‘SmartBed’ with luxury bedding, rejuvenating monsoon rain showers, relaxing mood lighting and ‘techno wall’ with smart TVs, multi power points and easy connectivity.

YOTEL currently operates three airport hotels in London Gatwick, London Heathrow and Amsterdam Schiphol airports; and one city hotel in the heart of Manhattan, New York. YOTEL is expanding rapidly with eight new hotels under development globally, including two new airport hotels set to open at Paris Charles de Gaulle Airport (2016) and Singapore Changi Airport (2018); and five new city hotels currently under construction in Williamsburg, Brooklyn (2017) Singapore Orchard Road (2017), Miami (2017), San Francisco (2017), Boston (2017) and Dubai (2018).

Founded by YO! Founder Simon Woodroffe OBE, YOTEL’s HQ is in London and has offices in Boston and Dubai. Its major partner and shareholder is IFA Hotels and Resorts KSCC based in Dubai.

For more information, contact:
Karen O’Neill, Vice President of Sales & Marketing
StayNTouch Inc.
Tel: +1 443-864-7246
Email: karen(at)stayntouch(dot)com

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