VanillaSoft Receives 2016 CUSTOMER Magazine Product of the Year Award

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VanillaSoft Honored for Exceptional Innovation

lead management software
The VanillaSoft solution has proven deserving of this elite status and I look forward to continued innovation from VanillaSoft in 2016 and beyond.

VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for inside sales teams, announced today that TMC, a global, integrated media company, has named VanillaSoft as a 2016 CUSTOMER Product of the Year Award winner.

David Hood, VanillaSoft CEO, stated, “We are pleased to receive the 2016 CUSTOMER Product of the Year Award. The year 2016 promises to be an exciting year for VanillaSoft as we further strengthen our innovate lead routing engine, enhance our reporting capabilities and make reaching out through multiple channels even easier for our clients.”

The 2016 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor VanillaSoft with a 2016 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “The VanillaSoft solution has proven deserving of this elite status and I look forward to continued innovation from VanillaSoft in 2016 and beyond.”

The 18th Annual Product of the Year Award winners will be published in the 2016 January/February issue of CUSTOMER magazine.

About VanillaSoft

VanillaSoft is the award-winning Lead Management Software and CRM solution for phone-centric selling. VanillaSoft enables thousands of individuals and sales teams to do more than store their data and report on it like traditional CRM. VanillaSoft customers drive productivity by deploying an award winning best-in-class feature set which includes next-best-lead routing, progressive dialing, on-board intelligent messaging, integrated e-mail, real-time lead distribution, live dashboard and digital call recording.

With VanillaSoft, typical users realize a productivity increase of 30% to 100% over traditional CRM, creating an easy to justify ROI. VanillaSoft dials over existing phone systems or VOIP meaning no new or high fees for telecom. VanillaSoft is based in Plano, Texas, where it has served a global client base since 2005.

TMC’s CUSTOMER Magazine

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC
Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers.

TMC’s Marketplaces:

  • Unique, turnkey Online Communities boost search results, establish market validation, elevate brands and thought leadership, while minimizing ad-blocking.
  • Custom Lead Programs uncover sales opportunities and build databases.
  • In-Person and Online Events boost brands, enhance thought leadership and generate leads.
  • Publications, Display Advertising and Newsletters bolster brand reputations.
  • Custom Content provides expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.
  • Comprehensive Event and Road Show Management Services help companies meet potential clients and generate leads face-to-face.

For more information about TMC and to learn how we can help you reach your marketing goals, please visit http://www.tmcnet.com.

TMC Contact    
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
rconyngham(at)tmcnet(dot)com

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Craig Rector
VanillaSoft Inc.
+1 866-763-8826 Ext: 307
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