Bill Duffy Joins West Monroe Partners’ Workforce Optimization Practice

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Chicago-based director adds 25 years of operational improvement experience

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West Monroe Partners, a full-service North American business and technology consultancy, today announced Bill Duffy has joined the firm as a director in its Workforce Optimization practice, based in the firm’s Chicago office. He has more than 25 years of experience leading complex operational improvement programs for manufacturing and heavy process industry organizations.

Duffy’s extensive experience includes operations and strategy leadership; global manufacturing operations excellence from the shop floor to the supply chain; business performance transformation and productivity improvement; commercial, pricing, and sales force effectiveness; operational analysis and due diligence; and global and multi-site project management. His clients have included leaders in the manufacturing, energy, utilities, chemicals, natural resources, industrial and building products, and other sectors.

“Bill Duffy is a strong leader, mentor, and advocate for his clients’ success,” said Doug Armstrong, West Monroe Partners’ Chicago office leader. “He has an exceptional track record for rallying organizations around improvement challenges and helping clients develop sustainable capabilities for managing complex change.”

Duffy joins West Monroe Partners from Evolve Partners LLP, a North American business improvement and operations excellence implementation consultancy for which he was a vice president and member of the Executive Leadership team. His previous experience includes consulting roles with BearingPoint, Celerant Consulting, and Deloitte & Touche, as well as nearly a decade of business unit management experience with Illinois Tool Works’ Deltar/Impro division.

“As an engineer who happens to do consulting, I was particularly impressed with West Monroe Partners’ approach to blending the science of engineering with the art of people to deliver tangible productivity and business performance improvements,” said Duffy. “I look forward to bringing my experience and industry perspectives to help the firm continue build on its leadership position in the workforce optimization arena.”

Duffy earned a Bachelor of Science degree in Mechanical Engineering from Marquette University and a Master of Business Administration degree with specialization in Finance and International Business from Loyola University Chicago. He is a certified Lean and Six Sigma Black Belt.

About West Monroe Partners

West Monroe is a progressive business and technology consulting firm that partners with dynamic organizations to re-imagine, build, and operate their businesses at peak performance. Our team of more than 700 professionals is comprised of an uncommon blend of business consultants and deep technologists. This unique combination of expertise enables us to design, develop, implement, and run strategic business and technology solutions that yield a dramatic commercial impact on our clients' profitability and performance. For more information, please visit

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