OpinionLab Hires Veteran Technology Leader to Accelerate Innovation

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Barry Atkinson named Vice President of Technology and Operations at high-growth SaaS provider of enterprise VoC solutions.

Barry headshot

Barry Atkinson, VP of Technology and Operations

I am very excited to join the industry leader in a field that’s rapidly growing and expanding in importance to the world’s largest enterprise customers

OpinionLab, the leading provider of enterprise-grade Voice of Customer solutions, announced today that Barry Atkinson has been hired as its new VP of Technology and Operations. Atkinson comes to OpinionLab with over 20 years of leadership driving technology innovation and scaling architecture across entrepreneurial organizations.

“Barry is a proven leader who brings deep strategic and operational experience in several of our highest-growth technology areas,” said Sean Fallon, CEO of OpinionLab. “With his passion for user experience and his track record in cloud architecture, data collection at scale, and building high availability, fault tolerant technology platforms, Barry is exceptionally well-suited to take us to the next level. We are very excited to have Barry on board to speed our innovation and scale our enterprise architecture.”

“I am very excited to join the industry leader in a field that’s rapidly growing and expanding in importance to the world’s largest enterprise customers,” said Barry. “Leveraging digital innovation to improve customer cross-channel engagement is a phenomenally energizing opportunity.”

Barry joins OpinionLab from GoGo, where he drove significant innovation across their platform and services architecture to anticipate customer needs in a hyper-competitive market. Prior to that, he held engineering, software development and architecture leadership roles at an array of high growth technology leaders including Matrx Broadband Technology, 3Com and Airtouch.

OpinionLab retained the executive search firm Bespoke Partners to fill this role.

About OpinionLab

OpinionLab is a high-growth SaaS provider of continuous Voice of Customer listening solutions that drive smarter, real-time business action. The world’s largest brands, including: 4 of the top 5 U.S. retailers; 8 of the 10 largest American banks; the 5 largest U.S. insurance companies; and 3 of the top 4 U.S. airlines use OpinionLab to optimize customer experience and drive engagement across channels. OpinionLab continuously introduces new innovation to serve marketing and customer experience leaders, and is accelerating all aspects of its business to best serve the needs of its global customer base.

For more information, visit opinionlab.com.

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Lauren Pierce
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